Unable to use 5x1GB perks if gifted.

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Jacques_Assert
Jacques_Assert Posts: 159 ✭✭
edited April 2022 in My Mobile

This is not the same as previous behaviour.

I gifted a single 1GB Perk from one account to another.

It allows the gift and shows the Perk as gifted in the destination account.

But when I try to use it, a red banner appears saying that an error has occurred, and to try again later.

This occurs on two different accounts, with gifts going to two different people.

Has anyone else had difficulty gifting these new 1GB Perks?

Best Answer

  • Whizz
    Whizz Posts: 20,650 admin
    Answer ✓
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    Hello @Jacques_Assert ,

    I am sorry for the situation encountered.

    I kindly inform you that the situation encountered was fixed from our end, therefore you can try and apply the 1GB perk again after you delete the cache memory and cookies.

    If you encounter any difficulties, please let us know at https://fizz.ca/en/contact-us

    I wish you a great day.😊

    Ramona

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