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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How to add Travel DataHi I purchased to Data to go to Mexico, but now that I need more Data, I am unable to purchase any … -
VALERIU DRAGOMIRI do not have Internet mobile. Chat service does not fonction. So?
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Constant issues with voicemail accessWe've been having issues with accessing voicemail on both lines. It seems to work for a few weeks a…
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New phone transfer numberHi, I bought new SIM card and phone, if I want to transfer the number (Rogers) to fizz, should I ch…
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I have Canada plan. If I am travelling to India, will I be able to receive text from Canada.I have Canada plan. If I am travelling to India, will I be able to receive text from Canada. I am p…
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I didn’t get my pin for my voicemail. I can’t access my voicemail. I can’t seem to contact FizzI just switched to Fizz. I didn’t receive a pin for my voicemail and can’t set it up. If I call my …
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Need to know what band signal fizz uses to buy a home signal amplifier.I currently have absolutely no signal (phone or internet) on my cell phone (iphone6s) inside a work…
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phone not working, cant make or receive callsphone not working, cant make or receive calls
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"You dialled a long distance number" even if in coverage zoneDear Fizz-community, Since I bought a travel add-on for the United States, every time I dial a Queb…
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Gb to spare?Hey, i was wondering if some of you could hook me up with some GB’s! That would be great ! ✌️😁
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Why in USA you service drop ?Why in USA your service drop to this point that is difficult to send an e-mail. Did you lose the co…
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How can I suspend my service for 3 months while keep my number?I'm going to be out of Canada for a few months how can I suspend my mobile plan while I keep my num…
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250mb upgrade is free？250mb upgrade is free？
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Texts received and sent while in airplane modeHi, I'm in southern USA, Pixel phone in airplane mode as I have Wi-Fi, use Skype and didn't buy a t…
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Mobile data and MMS not workingHello everyone, Noticed that MMS and mobile data is not working. Tried selecting a different netwo… -
Voice Mail recurrent error message when trying to create PIN - Tempted to end 4x contractI created the PIN for the Voice Mail in my account's web page at FIZZ.COM. However, when I try to a…
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Buying Add-ons after out of dataI asked this previously in 2018 and never got an answer from Fizz staff: Again today I have this pr…
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Where does data get used from first?Hey there, For a while, I assumed that when we had different types of data (perks, gifts, rollover,… -
Why does data usage not prioritize data that is expiring first?I noticed something annoying about data usage: I never know which data "tier" is going to…
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contacting fizzwhy is your site so mixed up, we cant find were to chat with you frequently
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Roaming charges out of Canada ?i m very surprised how fizz charged us in regard of roaming data plan out of Canada: cross the sout… -
How can I use internet on my phoneHello Fizz.ca, My name is Daniel. For few months I've been using fizz.ca for my home connexion. Be…
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Replacement phoneMy cellphone screen is damaged. If I buy a new phone, will you buy my current phone?
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I still didn't get my simDelivery status says i received my SIM on Monday now it’s fruday and I still didn’t get it. I guess…
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No bars here in north of montreal!I have difficulty talking over the phone when I am in this neighborhood! always for almost a year, …
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