Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Can you approve my number transfer from Fizz to Bell?Hello, I have been on hold for a very long time with Fizz and Bell and have been trying to solve th… -
Sim not provisioned for voice after activationHello everyone, I can't access the voice line and the text message after a line transfert. I have a…
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Cant get phones to access Fizzrecieved a new sim card today. Cant get it to work. on 2 phones. Not sure if activation went throug…
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activation new sim cardtrying to activate sim card, asks me to chose my old provider the drop-down menu does not work? jus…
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Can't sign up for phone plan!Hiii! I just switched to fizz for my at home internet and that went smoothly but every time I try t…
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How to change my record of voicemail?Hi there! I would like to ask how to change my recorded greeting for the voicemail please? I want t… -
receive texts and calls abroadHi, I want to visit my friend in the UK for a while, want to only receive texts and calls during th…
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Can't see my planWhen I go on the website I cannot see my plan even tough its working on my phone. That makes me una…
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How can we contact fizz?We want to buy a plan but we arrive at montreal on August 1st. We want to buy two simcards with pla… -
Issues with Voicemail and lack of supportHey folks, I have two issues. I reported issues with my voicemail last week which seems to not let …
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Never received my SIM cardI ordered a SIM Card and never received it... Now Fizz website says it has been delivered and I can…
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my phone is not workingmy phone is not working
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Keeping my old numberHello, Can I keep my old cell number once i switch to Fizz mobile plan? Thank you :) -
Does anyone know if sending and receiving messages from shortcode numbers is still an issue?I've been reading around about cons of using fizz and the main one I've found is a lack of support …
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tailored number fee repeatedHi, I just activated my fizz membership and I chose to pay a 1$ fee to choose the four last digits…
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My sim card was shipped without an apartment number and was shipped back so I never got itCould I ask for it to be reshipped? Also there is no phone hotline to request assistance on this ki…
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Why does it load infinitely when I try to click on perks and upgrades?Fizz needs to pay people for customer service I shouldn't have to ask random people on the internet…
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Line not activatingHello, I opened a ticket on the 26th. I ported from videotron. My videotron sim isn't working, and …
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Barely Functional Data in Extended Coverage AreaI am in an extended coverage area for work. Petawawa, ON. The data on my phone barely works. I can'…
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Cant use my perks?Im running out of data for this month and im looking forward to take my perks of 1GB. Even though i…
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Phone line hasn't been activatedI ported from videotron on the 26. I got the sms to confirm the port. Since then my videotron sim …
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5G coming (Videotron has it in Montreal and Quebec city now)Fizz is next ? Can I say that ? -
No network on my phoneI"ve been with Fizz with a month, and everything works fine, but since this morning, my networ…
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OverchargedWhat is goin on i have 50$ plan -5$ in perks and im still paying 50$+taxes instead of 45$+taxes and…
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Sim returned to senderHi. I have been waiting for my sim card but it turns out that it was returned to the sender last we…
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If we add another SIM to the same account... Do we still get the 50$ each promo?If we add another SIM to the same account... Do we still get the 50$ referal each?
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New VoicemailIs there a way to integrate the old voicemail saved messages with the new voicemail so I do not nee…
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Cannot listen to messageI've just received a message, but I can't listen to it. The voicemail simply say: " you have 1… -
cannot activate sim cardJust received a new sim card to activate another unit , 3 in total but every time I get to the fina…
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My data is not working and I don’t know why.Hey, my monthly payment wasn’t successful last week but I rectified it the very next day. The payme…
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