Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Can't make a payment?Because my automatic payment failed (typo in address on new card) I had to correct the error and ma…
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I was randomly charged $12 three days before my payment cycle and I cannot figure out why.I have not bought any add-ons or extra data. Why was I charged this random amount?
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No new number in my areaHi, I just got my SIM card and I’m trying to activate my plan. However, when I get to the part to c…
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cancel upgradeBonjour/ hello By accident, i asked an upgrade for 250mb data for my cell phone. how to cancel it. …
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See usage on travel add onHello. I bought a travel add on for Mexico. It is working. Is like to see the usage on that travel …
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I want to change my planI want to change my plan
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CoverageIf I pick USA coverage. Does that means I can call USA and Canada from Quebec. And Call USA and Can…
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No incoming calls they go straight to voicemailiPhone X - left the country in November for 4 months. Had diminished my plan to the lowest availab…
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How to check international data plan?Hi folks! The title says it all. I bought a travel add on to use in Argentina, and now that I'm her…
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It says that I used data on my account but I didn’t ?Hi, on March 8 my account got renewed and I get 12 gb per month. Yesterday, March 14, I decided to …
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Answer to "Texts sent and received when in airplane mode"For those interested, I was able to "chat" with a helpful person {Kat?} who advised that …
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How to add Travel DataHi I purchased to Data to go to Mexico, but now that I need more Data, I am unable to purchase any …
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VALERIU DRAGOMIRI do not have Internet mobile. Chat service does not fonction. So?
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Constant issues with voicemail accessWe've been having issues with accessing voicemail on both lines. It seems to work for a few weeks a…
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New phone transfer numberHi, I bought new SIM card and phone, if I want to transfer the number (Rogers) to fizz, should I ch…
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I have Canada plan. If I am travelling to India, will I be able to receive text from Canada.I have Canada plan. If I am travelling to India, will I be able to receive text from Canada. I am p…
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I didn’t get my pin for my voicemail. I can’t access my voicemail. I can’t seem to contact FizzI just switched to Fizz. I didn’t receive a pin for my voicemail and can’t set it up. If I call my …
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Need to know what band signal fizz uses to buy a home signal amplifier.I currently have absolutely no signal (phone or internet) on my cell phone (iphone6s) inside a work…
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phone not working, cant make or receive callsphone not working, cant make or receive calls
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"You dialled a long distance number" even if in coverage zoneDear Fizz-community, Since I bought a travel add-on for the United States, every time I dial a Queb…
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Gb to spare?Hey, i was wondering if some of you could hook me up with some GB’s! That would be great ! ✌️😁
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Why in USA you service drop ?Why in USA your service drop to this point that is difficult to send an e-mail. Did you lose the co…
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How can I suspend my service for 3 months while keep my number?I'm going to be out of Canada for a few months how can I suspend my mobile plan while I keep my num…
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250mb upgrade is free?250mb upgrade is free?
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Texts received and sent while in airplane modeHi, I'm in southern USA, Pixel phone in airplane mode as I have Wi-Fi, use Skype and didn't buy a t…
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