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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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3$ price increase turned out to be an almost 5$ increaseLike many, I got an email from fizz notifying me that my mobile service would go up 3$. Today when … -
I subscribed before 30th of may but did not received the 5g extra?I subscribed before 30th of may but did not received the 5g extra? -
I have unsubscripted fizz at 21st May, but I am still get charged on my credit card todayHello Fizz Please return my money ! I have unsubscripted fizz at 21st May, but I am still get charg…
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ERROR: Failed to send messageI am receiving continuous "Failed to send message" when sending texts. I am unable to rec…
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Can’t send text message, do you have the same issue?I can call, but I cannot send any text messages. Are you guys experiencing the same problem? I am i… -
Dropped calls after exactly 10 min 0sI made several calls today and they all were dropped at 10m 0s and they all preceeded 2 or 3 beeps …
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Cannot add new sim card to current plan gives error see imageI contacted fizz and they said there is no issue and to try with a different browser and in private… -
text messageI have a line with Vidéotron and i cannot text 2 persons with a fizz line. What is the problem. The… -
i can not call my mothers phone (no she does not have me blocked)I can call any other phone and it will work i can also call my mom from any other phone and it will…
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how will my data work if I go to USA and will I need to buy some roaming data?I'm planning to go to Philadelphia and NYC for summer vacations and since i never used Fizz out of …
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Sim Card Not FunctioningI called my cell phone provider and they said that most phones bought during the time I began my co…
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Voice mailHow do I change my voice mail message?
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ordered 2 sims cards by mistake any way to cancel?ordered 2 sims cards by mistake any way to cancel? thx
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Sim Card Not WorkHello, Yesterday I switched carriers and did my cell phone number transfer. It is currently the nex…
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My cell data stops all the time. It was working fine before.All of a sudden my data has stopped working. It will come on from time to time, for an hour, then d…
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Your monthly payment for my cellphone failedHello I received an email for both of my lines with fizz indicating: <<Update your payment m…
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Voicemail SMSHi, is there a way I can deactivate the fact that I receive an SMS when I get a new voicemail ? Th…
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The free voicemail upgrade change to only 1$ rebateThe free voicemail upgrade was supposed to be replaced by a 2$ monthly rebate but I only received a… -
Not Mobile NetworkHello, I have had no connection on my phone for 4 days+ now. I tried restarting the phone, taking o…
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Can't send MMS (again)Hi, I have a new fizz number (and SIM card) in my old cell phone. While configuring, I realised th…
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WIFI callingI know it's been asked many times but we need to know if it's in Fizz's plans to make it available … -
No service after paymentI paid this morning and my phone has not come back, everything looks good on my dashboard. Phone r…
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Can I change from 450 to 514?I have a 450 number at the moment, and some systems I want to use have problems with that prefix an…
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increase theI am surprised the answer from you, to see what you said, the price is cheap so it is reasonable t…
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UX Design: Plan migration rulesThere is a basic design problem combining Internet and Mobile plans on the same account. Internet … -
Why are calls to Switzerland not working?"Your call cannot be completed as this time, please try again later" I pay for internatio…
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Moved: Pas de service sur mon cellThis discussion has been moved. -
Roaming and phone is not functionalCurrently in USA, roaming not working. I have no data, no voice, no sms or mms. Using an android p…
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Promo till May 30thThe 5 1Go promo is until May 30th. If I get 2 SIM cards with my profil, does that mean I can get th…
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