Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Port in from virginHi I asked a port in from virgin to fizz, fizz says i have the wrong imei, i got it changed at vir… -
Ordering a SIM in OntarioHi, currently wanting to switch to Fizz. two questions: is there any workaround to ordering a SIM t…
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I no longer have data (LTE) on my cellphone. It's been five days now. What can I do?I've tried: reboost airplane mode on/ off remove SIm card on/ off lte button I see LTE on my phone …
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Fizz Ext not working?Traveled to Toronto yesterday, iPhone shows Fizz Ext, phone can make/receive calls, but data not wo… -
Call connection issuesHello, In recent months my phone has difficulty making and receiving calls. In some cases people …
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Why my line is desactivated?Hi, I still have 9 days left for this month and I was wondering why is my phone is desactivated?
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Time for WIFI Calling Fizz !Such an awesome mobile service and the travel doors are opening. We need WIFI Calling ! Thank you, -
What does activation pending mean?What does activation pending mean? Because I was able to use my mobile data but I can’t ask for mor…
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can't add a new memberI have been trying since last night to register a friend and it keeps telling me that the site is e…
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Fizz card never came..It’s been 2 weeks. No tracking info. How do we follow up..
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Internet with another one than fizzDoes fizz charge me my internet data as if it would be fizz when I use my internet home which is wi…
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It's the second day I am not receiving phone calls.I've tried any things, with restart, reset my phone (Samsung S10e). I put my SIM card on another ph… -
I want do have a cell,internet only, in Cuba. Is it possible? how much do I have to pay each month?I want do have a cell,internet only, in Cuba. Is it possible? how much do I have to pay each month?
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I could not get text verify codes from some apps and security website? whyWhy I could not get text verify codes from some apps and security website?
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Is my mobile plan cancelled?Im with fizz for my mobile since march and i always pay on time. Now i cannot find my mobile plan i…
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I have canada-wide coverage for mobile data, but it is not working outside of Quebec.Currently in Ontario and it is not working. Updated my phone and APN settings (automatic), turned o…
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Why my gb didn’t restart after the month finished?Why my gb didn’t restart after the month finished?
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My mobile internet is not workingMy settings have not change but unable to browse on my phone I am able to make calls perfectly.
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the carrier settingsI'm at the stage where I have to update the carrier settings, but nothing appears as shown in the v…
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Can't receive SMS.Hi, I just moved my SIM card to a new phone (the previous phone is broken) and I'm unable to receiv…
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Sim Card Not WorkingHello, Yesterday I switched carriers and did my cell phone number transfer. It is currently the ne…
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Lose the connection when switching from wifi to mobile datathere is an issue that bothers me for a while. When switching from wifi to cellular data, the inter…
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Why can't I just buy a phone without having to create a new plan because I already have one?So to get the full picture here: I already have a 30$ plan with Fizz since last year and my cellpho… -
My data has not been working for 2 days now.Can make calls and send texts. Have 12.7Gb in my bank. Verified APN network settings and reinstalle…
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I registered to Fizz before May 30th but didn't get 5G... only got 3Hello, I want to make sure the 2 extra gigs will be added to my account since I registered before …
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I have a 70 dollar gift but I do not have cell with you. Can I pay my internet with it?I have a 70 dollar gift but I do not have cell with you. Can I pay my internet with it?
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Delivery tracking number for SIM card?I just ordered my SIM card, but I did not get a delivery tracking number, to track the delivery of …
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How can I transfer my current plan on my new fizz card?Hello, I lost my phone and I bought a new fizz card, then I heard that you need to contact the cust…
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