Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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how to access my voicemail with iphonevoicemail is included in my plan but cannot access with iphone
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SMS code 8, calls don't work eitherHi, Only mobile data works correctly for my account. SMS gives me error code 8 and calls tell me th…
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change my Choose your coverageI am currently in Quebec coverage want to switch to Canada/USA ... how can i do that?
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Did anyone else have all there data disapear last firday (18 march)I was Pleased to see my rollover data back today, but it was GONE last Friday, so my messages didn'…
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My date all desapearedHey there, I used to have 11 accumulated gig and my account is at 0. I work from home so always usi…
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With Newer Smartphones Can you still Send SMS messagesMy Plan includes Unlimited SMS messages, and my phone is set to send by SMS. But the otherday when …
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How much data can someone have at a time?This is a question just out of curiosity. I have a friend who's accumulated up to 25 GB of data and…
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My data is being used in the wrong order?I initially thought that data was used in the order of which data would expire first, but my friend…
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How do you collect more pointsI am trying to get more points
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ActivationHi! I have bought a sim card and I wanted to transfer my number through the activation process. I …
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Volte option?How come we cannot get volte if they say YES WITH VIDEOTRON on my screenshot
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Print my phone bill with address appearingHi! How can I print my recent phone bill with my name and address appearing on it? I need an offici…
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RCS is now live on my phone! Is it officially launched?I opened my Android Messages app a few minutes ago and it asked me if I wanted to enable Chat featu…
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Ho do I add a second mobile to my accountI purchased a second sim card and trying to install it on another mobile, SIM is activated but cant…
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How to forward phone while abroad?Hello Everyone, Currently my family is abroad and we cannot forward our phones because voice calls …
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Repeated Call FailuresIs anyone else in Ottawa experiencing Call Failures in Ottawa? I cannot make any phone calls and it…
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nothing is working (internet, calls, text)updated my payment info and now my phone does not work have tried turning it off and on again. wo…
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Club illico offerI think Videotron should offer club illico mobile on Fizz cell phone plans! Just like bell/Virgin. …
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Where is fizz phone store?Trying to find an iPhone and can't find fizz phone store. I can only see my phone info. Any idea ?
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I have data that is about to expire, if I send it to a friend, will the timer be reset?Hello! I have data that is about to expire, if I send it to a friend, will the timer be reset? Th…
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Perks for mobile expired? How often do they come around?Switched home internet to Fizz not quite a year ago. Mobile $25 perks expired, how often do they co…
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Am I going to wait forever?9 days ago We’re fixing an issue with your number transfer Due to technical issues, we are unable …
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Voicemail shortcuts/tipsHi, I’m new here and I was going through the discussion questions. I’ve seen a question I wanted t…
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USA Data Add-on not workingHi, I’m in US (Atlanta) and my Fizz data add-on is not working! I bought it yesterday and it shows …
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It says I can not change my plan for internet mobile but I need to change it before I get charged.the option is not available in my account
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Out of ProvinceI will be out of Province from Ontario going to Quebec. Do I need another SIM card for this new ge…
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how activate my sim card ( iphone XS )The phone need a QR code. They tell my my card is actived but my phone don't read the card
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Can a Phone # expire?Hello, I was wondering if our account was suspended for too long if the mobile phone number could …
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I cannot connect to fizz networkMy iPhone recognizes the fizz network but doesn’t connect. I have tried restarting reinstalling SIM…
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Quebec CoverageHi, I was wondering if I only have Quebec coverage but someone from Ontario texts me or calls me wi…
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