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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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My phone done workHi my phone don’t work, I paid my bill but it is still bocked
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How do I get a refund for USA data that never worked?Yes, the Fizz help pages say that Fizz is Always here to help, but actually making contact is delib…
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2/2 Qs How do I know if my phone is being spoofed?Hello, I recently got a weather warning from, of all places, the Philippines. Did anyone else get t…
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1/2 Qs How do I know a text from Fizz is legit?Hello, I've recently received several texts from a 'Fizz', some of which are obvious scams but one…
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How do I activate my mobile data in the other provincehello. I have a problem with my Mobile data. When i want to use the mobile data in other province t…
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Fizz Configuration update after Motorola update. Are these messages legit?I have been using Fizz for many years for both mobile and home internet. The Motorola system on my …
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How do I CANCEL my Fizz accountPlease help me CANCEL my Fizz account. Fizz data roaming DOES NOT WORK outside of Ottawa. Help??? t…
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My data doesn't work in Toronto. Why ? Samsung S8+my phone data worked in Ottawa, but when i moved to Toronto it stopped working. I still have good s… -
Travel add ons to cubaHI, im leaving on my trip to cuba this friday and im planning on bringing some data along, i see th…
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What happens if I "Remove" an upgrade?I have an upgrade that has been applied. When I look at the details, I note there is a button to &…
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adjust mobile planHi I'm new to Fizz. Started in Nov with 6 gb data and by Dec I have rollover data and this month 6 …
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How Do I add data to my plan ?trying to add data to my plan , but system keeps telling me "other transactions need to be com…
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Receiving calls from EuropeHello, it might sound like a strange question, but I was wondering if I would have to pay a fee for…
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why error 69I am on vacation in Nicaragua and my text messages stopped working. I have money in my wallet
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visual voice mailHi if I remove the visual voice mail in my plan, will I still have the regular "audio" vo…
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Not receive SIM cardorder ID 696######### said delivered but not true
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Do I keep upgrades if I change my plan?I'll be travelling to the US and will be switching my plan to the Canada/US wide plan. Do I keep …
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Copy of sim card, un doublon de la carte sim en cas de perteHi, is it possible to have a duplication of my sim card in case I lose my phone in vacation, Est-il…Answered ✓ Closed jean-sebastien G. 50105 38 views 2 comments 0 points Most recent by jean-sebastien G. 50105
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How do I change my area code?When I try to change my number, I don't see an option to select an area code. How do I change my n… -
Have unlimited calls/data but I cannot make call - getting error "out of calls"I can receive but not place calls? I've been on Fizz for several months now and lately, I am getti…
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Payment issueHello, You charged me twice 32.72 $ 25.11.2021 for the phone number 5########## Please check this…
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How to reuse an old SIM cardIf I want to activate a new plan with a new profile, can I use an old SIM card? If so what will be…
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Changing plansI want to change to a new plan, adding increased data. My barebones plan is now $18 with discounts…
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