Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How do you collect more pointsI am trying to get more points -
ActivationHi! I have bought a sim card and I wanted to transfer my number through the activation process. I …
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Volte option?How come we cannot get volte if they say YES WITH VIDEOTRON on my screenshot -
Print my phone bill with address appearingHi! How can I print my recent phone bill with my name and address appearing on it? I need an offici…
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RCS is now live on my phone! Is it officially launched?I opened my Android Messages app a few minutes ago and it asked me if I wanted to enable Chat featu… -
Ho do I add a second mobile to my accountI purchased a second sim card and trying to install it on another mobile, SIM is activated but cant…
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How to forward phone while abroad?Hello Everyone, Currently my family is abroad and we cannot forward our phones because voice calls …
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Repeated Call FailuresIs anyone else in Ottawa experiencing Call Failures in Ottawa? I cannot make any phone calls and it…
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nothing is working (internet, calls, text)updated my payment info and now my phone does not work have tried turning it off and on again. wo…
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Club illico offerI think Videotron should offer club illico mobile on Fizz cell phone plans! Just like bell/Virgin. …
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Where is fizz phone store?Trying to find an iPhone and can't find fizz phone store. I can only see my phone info. Any idea ? -
I have data that is about to expire, if I send it to a friend, will the timer be reset?Hello! I have data that is about to expire, if I send it to a friend, will the timer be reset? Th…
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Perks for mobile expired? How often do they come around?Switched home internet to Fizz not quite a year ago. Mobile $25 perks expired, how often do they co… -
Am I going to wait forever?9 days ago We’re fixing an issue with your number transfer Due to technical issues, we are unable …
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Voicemail shortcuts/tipsHi, I’m new here and I was going through the discussion questions. I’ve seen a question I wanted t… -
USA Data Add-on not workingHi, I’m in US (Atlanta) and my Fizz data add-on is not working! I bought it yesterday and it shows … -
It says I can not change my plan for internet mobile but I need to change it before I get charged.the option is not available in my account -
Out of ProvinceI will be out of Province from Ontario going to Quebec. Do I need another SIM card for this new ge…
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how activate my sim card ( iphone XS )The phone need a QR code. They tell my my card is actived but my phone don't read the card
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Can a Phone # expire?Hello, I was wondering if our account was suspended for too long if the mobile phone number could …
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I cannot connect to fizz networkMy iPhone recognizes the fizz network but doesn’t connect. I have tried restarting reinstalling SIM…
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Quebec CoverageHi, I was wondering if I only have Quebec coverage but someone from Ontario texts me or calls me wi…
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When I access voice mail, I have to wait for the system to tell me the number of the caller.I would like to be able to skip immediately to hear the message instead of listening first to the p… -
How do i extend thr ing time on my UMI 7 phoneHow do i extend the ring time on y UMI 7 phone. Thanks Peter
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Do data perks rollover ?Do data perks rollover ?
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I have Data to gift and I cannot find the thread which lists people requesting data please help.I have data as a COVID-19 "In Case of Emergency". I will probably be gifting every month … -
Why won't my data work?As soon as I turn on the data on my phone and try to refresh a page it won't work. I've paid my bil…
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wrong invoice print form for february 2021When I try to print my invoice for february 2021 it shows amount of 0.00 $ which is wrong. Would yo…
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Trying to add contacts but it keeps saying the user is unavailable..Anyone has experienced this? Tried their phone number, email and even their referal code. I can't a…
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Plan PaymentThis is my first time to do a monthly payment for my plan. If it says that I still have 4 days, doe…
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