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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Re-activating old numberHi, I suspended my service on Nov 2 due to me going out of the country. Now that I returned I am tr… -
Porting pinHi i need the porting pin to port my number from fizz to fonus company
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iPhone Visual Voice mail stopped working / very long delaySo when visual voice mail was first introduced, i did the "STATE" thing and it worked (iP… -
SIM Not Recognized on Iphone - IOS updatedI activated my SIM card on my iphone but did not get a notification about the carrier update. My ip…
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Today me and friends both porting number to videtronHello all Today 1pm me and friends both porting number to videtron, he port from fido, few hours l…
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Voicemail is not working anymore?My voicemail worked fine in the beginning with Fizz and now people are telling me that they are lea…
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How can I transfer my number from videotron to fizz? Can one take over any number?How can I transfer my number from videotron to fizz? Can one take over any number?
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New sim card, same number as beforeI want to keep my number from Bell and switch to Fizz with a Fizz sim card, how can I get it?
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How can I configured my voice messaging?Everytime I try to configure it it doesn’t work it says "try again later". What am I supp…
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purchased travel add-on for USA, my phone still shows roaming.purchased 2GB travel add-on for USA, my phone still shows roaming. My data and roaming is on for …
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I have used 4GB of data (according to my monthly plan), and can't activate 8GB of data rolloverI have used 4GB of data (according to my monthly plan), and I have an extra set of 8GB available fo…
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Ticket opened, Last Update: 2021/11/10Good day I have a ticket stuck for the last 2 weeks, Technical issue - Mobile - Activation " I…
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Travel Plans webpage not workingI accessed the webpage https://fizz.ca/en/travel and the drop down list does not display the count…
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how can I change the phone model in My phone menuI recently change my phone and I cannot change it in my profile (My Phone Menu) Thanks.
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Data rolloverHow much time do I have to use my rolled over data?
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Activation PendingHello! It's been few hours since I got my new plan. My phone number works well and for the moment I… -
Missed first transfer attempt, now I cannot retry the transfer?I was not able to respond in time to the first transfer SMS I requested. Now the Fizz site won't le…
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Travel Add-ons not working?Hi, I'm trying to purchase a travel add-on for data and there seems to be a bug on the website. It'…
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Receiving calls from Quebec while in the USAMy mobile plan is for Quebec only. I will be travelling to the USA (Massachusetts) for a couple of …
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Unable to recieved call?Iphone 8, unable to recieved calls. I can call and used my data. But can't receive.
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Activate sim overseasI posted a message a few days ago about activating a sim abroad. It’s since been closed, but I want…
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Why data consuming very fast !I need help me and my hasband have fizz Mobil and our data consuming very fast in 3 days and we fon…
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Incorrect phone showing up on simMy online account shows that im using a Samsung galaxy S21 ultra (which I did) but currently I'm us… -
i just activated my sim and i cant receive any callplease help its been 4 hours since i actuvated my sim and i still cant receive phone call but i can…
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30 gb promotionHi! I have a question concerning the 30gb promotion when you buy a new phone. Is it 30gb extra tha…
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