Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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iPhone displays Videotron as network (not Fizz)?Is it normal thay my iPhone XR displays Videotron and not Fizz in top left corner? See attached pic… -
New Data options... lower prices!Fizz just announced two new data tiers 7 and 9 GB to replace the 8GB option, except, they come in a… -
Multiple GB to giftMultiple GB to gift, please send me your code!
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Can't gift monthly 1gb that I havent used to my son's account, why? It's grayed out and unavailableI don't understand why I am beeing blocked and my monthly 1gb I pay for is unavailable to gift. I u… -
Still no family plan?My oldest daughter has been using her iPhone with Fizz for the past 2 years. Now my youngest is abo…
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Hi i've received an important call yersterday and while i was on the phone my phone died.After my phone died I was not able to see or manage to get the number that contacted me ! Please ca… -
canada wide callingHello, I have canada wide data coverage with unlimited calling, does this mean I can make calls any…
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What is a subscription area?Hi. I created an account and I am wanting to get a mobile plan for my tablet. I have searched my a…
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Sim card not working since todaySim card not detected anymore android after being bill twice was working fine badly need help its f…
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Telephone bloqué par opérateurComment faire débloquer mon téléphone. J'ai installé la nouvelle carte SIM dans mon iPhone 6s et j…
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Feedback to: My plan has only 1000 international minutes ! Am I gonna be able to use them ?Hi friends, A while ago I said I will came back with a feedback. Now, it s time for this. My plan … -
Transferred my number. Website says Activation pending. Everything works. What gives?Would like to receive confirmation that everything is okay to go ahead and cancel previous provider…
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I can’t get **21* call forwarding to workI can’t get **21* call forwarding to work, I keep getting this message: “Action required: Your cur…
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Transferring numberA number should be active in order to be transferred from current provider to fizz. Can the transfe…
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How to listen to voicemail without a data plan?I paid for the voicemail option but Im not able to access it because I don't have any minutes. How …
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How will payment issue be fixed and will service be suspended?I had the same issue as a few have reported here. Will the service be suspended? Is this someting a…
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Double payment on my statement but not in the system?I received an email that my payment was refused. I then checked my bank statement and I was charged…
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How to transfer # from Petro Can Mobility?Never received transfer authorization text from Petro Can. Old Sim card is still in my phone. What …
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I was charged twice and received a failure of payment / service interruption email but the payment wwill this issue be resolved ? because i’ll cancel my sub this is weird
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My payment was refused but I got charged twice?I received an email that my payment was refused. I then checked my bank statement and I was charged…
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Payment failure and i have been charged twiceHello, i received a notification saying that my mensual payment failed, i took a look in my account…
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Voicemail problemMy voicemail message takes approximately 20 seconds to start. Most callers think we do not have voi…
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Payment charged twice?My credit card was charged twice within today and yesterday. How can this be fixed?
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Had a double payment for my mobile bill on Feb 28, please fixfix double payment
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i was charged twice?????received payment error but charged twice.. also why isnt there a better way to communicate with fiz…
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I was double charged today and i got a message that my payment failed. are you fixing this issue?Double charged/failure payment
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My card was charged but I'm receiving payment failure emails?My card was charged just fine this morning at 12:02am but I've received 2 payment failure emails an…
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Error of payment. How can I get the money back?I received an error of payment, when I was charged twice for the monthly fee. How can I get the mon…
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Charged twice February ?Got an email saying that my payment failed, and I was charged twice for this month.
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You took two payment in my account?I check in my credit card account and you took two payment. Can you remove one
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