I want my bank card removed from account
Best Answer
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Hi @Joshua
You cannot remove it, you need to add a new credit card and associate with your plan in order to remove the old one.
Fill free to contact the support, however, today they close at 4pm
You can chat in direct
- Sign into your account
- Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
- Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
- Choose the option 💬 chat
- If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
Whatsapp: (438) 393-5814
By private message on Twitter: https://mobile.twitter.com/fizz_ca
By private message on Facebook: https://www.facebook.com/fizzca/
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Answers
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Hi Joshua,
If you can't no more do your payment you will have payment issue and this how to resolve it
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
If you can't afford your fizz service and you want to unsubscribe, this is how to do it
form à Mobile plan
for internet
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Hello, as Fling and Jessy pointed out, your account needs to have an acceptable method of payment registered, a credit card is the most common. You can change your payment method as often as necessary but always best a minimum 72 hours before your payment is due. Prepaid credit cards also work but these usually have fees charged by the credit card company that make them costly to use on a regular basis. Always best to discuss any payment issues directly with Fizz Custom Service to avoid service interruptions.
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