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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Sim Card got returnedItem has been returned and is enroute to the Sender. Need fast -
Compatibility of Maxwest Uno M6 3GWill it work? (talk only, no data, no text required) ... I'm assuming the 1700 band will work on t…
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Moving upgrades between multiple plansI have 3 mobile plans for my family under my account. I recently wanted to move some upgrades betw…
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Many Call Failed on 2 different iPhones one 7 one 8Keep having problems. Call someone and they can't hear me but I can hear them perfectly then call d…
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How I activate my cell voicemailActivate my voicemail I have unheard messages I need to listen to
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Can I receive text messages outside of canada?If I'm travelling to the middle east and take my fizz sim card there can i receive my 2 step verifi…
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Area is coveredIt says my area is covered by fizz partners but there's no subscription? And I really want this ser…
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How should I dial to Mexico? (I added calls to Mexico to my plan)I added calls to Mexico to my plan How should I dial to Mexico??? because it's not working thanks …
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New contacts disappearSince the last update with visual voice mail, every time I add a new contact, it disappears as soon…
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SMS/phone calls when roaming in the USHello, I was recently in the US when I added 10$ to my "Wallet". However when I'm there,…
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Invitation Mobile CodeI have a code I've used to invite people to fizz for the internet, but is there a different code to…
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Specific callers going direct to voicemailHello all, I noticed two instances where specific callers (Government institutions: RAMQ) go direc…
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Why can't I text or call people? I've paid my bill for the month.I've paid my bill recently and turned off my phone to restart the service but I still cannot call o…
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imessage and facetime on apple idokay so 2 days ago i changed my phone and i am now with fizz, but my imessage and facetime won’t ac…
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Data roaming not workingI travelled to Sandbanks and during the trip, I couldn't connect to internet. I tried to reset the…
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Hotspotting speed in the Canada+USA planHi All, I will be going to the USA soon and will need to use my phone as a hotspot for work (I woul…
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Would like a plan to get TXT/SMS while in Punta CanaHi, I'm looking to possibly travel to Punta Cana and this is the first time I'll be outside the cou…
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people are trying to call me but my VM is answering right away, I don't even see a missed callsome calls are coming trough and some not, what could be the problem and what's the solution P.S. t…
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Visual Voicemail phone compatibility issuesI can't download the app, it says "This app is not available for your device". I have the…
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i cannot access my voicemail, i receive texts saying i have a message but i cant access my voicemaili cannot access my voicemail, i receive texts saying i have a message but i cant access my voicemai…
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Cant add a payment method and now im blocked outIm trying to complete the process of creating my plan, I was adding in my card details with a prepa…
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where can i find my billing telephone number!I need it to port my number to a Voip service
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Visual voicemaildoes anyone know if I upgrade my Iphone 7 to ios 15, will the visual voicemail work? thanks! -
New phone - Fizz not recognizing it, still showing older phone that I used.I bought a new iPhone (not through Fizz, through Apple) and for whatever reason, even though the SI…
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