Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Customer serviceI am so frustrated to find help. The website is set up not to bother fizz customer service. No phon… -
the sim cardI'm waiting my sim card. Will it shipped on Weekends?
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Why can't I transfer my number to my new provider?I have recently switched to koodo and I have been trying to transfer my current number over. Howeve…
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Pixel 6 mobile service not workingHello, I bought an unlock Pixel 6 Pro directly from Google Canada and I am a first time user of Fi…
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How long does it takes to cash in our referral?Hi there, I wonder what is the delay for the referral bonus to come in when your friend subscribed … -
Can I pay the fees for my family member with my credit cardI'm afraid of being treated as the same person who wants to earn a referral bonus. Is that ok?
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I've changed my plan and even tho how it's my new cycle i don't have coverage in the USAI'm a sailor and I need that coverage.
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My SIM card what should I do?I ordered a SIM card and when I tracked it is says it’s been delivered 2 days ago but I didn’t get …
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How do I activate visual voicemail on iPhone?I have visual voicemail on my plan, but it’s not working… whoever I go to voicemail it shows the ol…
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Sim activationI already have an account with fizz since the last 18 months (mobile+home wifi). I just bought a ne…
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Fizz network is down!!!Does anyone have an idea what's going on with Fizz the last few days??? Phone calls ear getting int… -
Re-activating old numberHi, I suspended my service on Nov 2 due to me going out of the country. Now that I returned I am tr…
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Porting pinHi i need the porting pin to port my number from fizz to fonus company
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iPhone Visual Voice mail stopped working / very long delaySo when visual voice mail was first introduced, i did the "STATE" thing and it worked (iP… -
SIM Not Recognized on Iphone - IOS updatedI activated my SIM card on my iphone but did not get a notification about the carrier update. My ip…
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Today me and friends both porting number to videtronHello all Today 1pm me and friends both porting number to videtron, he port from fido, few hours l…
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Voicemail is not working anymore?My voicemail worked fine in the beginning with Fizz and now people are telling me that they are lea…
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How can I transfer my number from videotron to fizz? Can one take over any number?How can I transfer my number from videotron to fizz? Can one take over any number?
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New sim card, same number as beforeI want to keep my number from Bell and switch to Fizz with a Fizz sim card, how can I get it?
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How can I configured my voice messaging?Everytime I try to configure it it doesn’t work it says "try again later". What am I supp…
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purchased travel add-on for USA, my phone still shows roaming.purchased 2GB travel add-on for USA, my phone still shows roaming. My data and roaming is on for …
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I have used 4GB of data (according to my monthly plan), and can't activate 8GB of data rolloverI have used 4GB of data (according to my monthly plan), and I have an extra set of 8GB available fo…
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Ticket opened, Last Update: 2021/11/10Good day I have a ticket stuck for the last 2 weeks, Technical issue - Mobile - Activation " I…
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Travel Plans webpage not workingI accessed the webpage https://fizz.ca/en/travel and the drop down list does not display the count…
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how can I change the phone model in My phone menuI recently change my phone and I cannot change it in my profile (My Phone Menu) Thanks.
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