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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Data leak?Hello everyone For the past 3 months, I've been on the verge of having not enough data to end the … -
help: “order is not valid”i just got my sim card, and tried to transfer my old number but it didnt work because it was alread…
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Choose which number to apply bonus and perks toI have 2 phone numbers under 1 fizz account, but when I try to use perks and bonuses, I do not get …
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Cannot find chat bubble. Activation code not valid.Just received my SIM card but I keep turning in circle for a solution. I have no account to Faceboo… -
I put a wrong activation code while picking a planI put the wrong activation code while picking a plan how can I change it now?I transfer my number f… -
Voicemail. I can't access my voicemailI recently switched to Fizz. People are leaving me messages but I'm not receiving them. I cant even…
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Data not workingHi, my data has not been working for a few months now. My data is full. I am able to call and recei…
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Referral BonusesI invited my friend last year, but my Referral Bonuses is pending until today . My friend is using …
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Mobile referralI have an active mobile plan with Fizz. I've ordered a SIM card for my son as well and will activat…
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when I use my phone through wifi, does it use up data from my data plan?I am trying to figure out how much data I should get my new phone plan.
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Data activation problemHi, I bought a 500MB data add-on but it is not activated on my plane. What should I do?
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proof of addressHi! How can I print my recent phone bill with my name and address appearing on it? I need an offici…
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I missed a payment date because I changed my bank cards and my service hasn’t gone back on.Hello, I lost my bank card a few weeks ago and forgot to update my payment method. ( I didn’t recei…
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How to transfer my phone number from Fizz to another provider without SIM card?Hi, I'm trying to transfer my phone number from Fizz to Virgin Mobile but I didn't keep my Fizz (ol…
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how to request phone number transferhi I am trying to change my phone number to fizz but I"m not receiving the text message from m…
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What do I do my Canada/ USA plan is not working in Florida?My Canada/ USA mobile phone plan is not working What do I do?
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Need to contact fizz to reset pin?Need a PIN number to set up my pin for voicemail
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I forgot my password for my voicemail how can I reset it?I forgot my password for my voicemail how can i reset it ?
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Change monthly planHello, how can I change my monthly plan without waiting for the next billing cycle? I have 17 day…
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I cant activate my Sim CardUnfortunately, there are no more phone numbers available in your area. Please come back later.
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error message when editing profileHi! I get an error message (see attached) when I try to edit my profile. I've tried to do so for a… -
No data un USAI have the Canada+USA plan, but I do not have data on my phone, while I am in the US. What can I do?
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Use a phone and a LTE smartwatch with the same planIs it possible to use both my phone and a LTE smartwatch on the same plans ? (share data) -
Use old sim card or get a new sim card?Hello I am planning to switch from Fido to Fizz. I have ordered a phone with a new sim card as wel…
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