Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
New sim card, same number as beforeI want to keep my number from Bell and switch to Fizz with a Fizz sim card, how can I get it? -
How can I configured my voice messaging?Everytime I try to configure it it doesn’t work it says "try again later". What am I supp…
-
purchased travel add-on for USA, my phone still shows roaming.purchased 2GB travel add-on for USA, my phone still shows roaming. My data and roaming is on for …
-
I have used 4GB of data (according to my monthly plan), and can't activate 8GB of data rolloverI have used 4GB of data (according to my monthly plan), and I have an extra set of 8GB available fo…
-
Ticket opened, Last Update: 2021/11/10Good day I have a ticket stuck for the last 2 weeks, Technical issue - Mobile - Activation " I…
-
Travel Plans webpage not workingI accessed the webpage https://fizz.ca/en/travel and the drop down list does not display the count…
-
how can I change the phone model in My phone menuI recently change my phone and I cannot change it in my profile (My Phone Menu) Thanks.
-
Data rolloverHow much time do I have to use my rolled over data?
-
Activation PendingHello! It's been few hours since I got my new plan. My phone number works well and for the moment I… -
Missed first transfer attempt, now I cannot retry the transfer?I was not able to respond in time to the first transfer SMS I requested. Now the Fizz site won't le…
-
Travel Add-ons not working?Hi, I'm trying to purchase a travel add-on for data and there seems to be a bug on the website. It'…
-
Receiving calls from Quebec while in the USAMy mobile plan is for Quebec only. I will be travelling to the USA (Massachusetts) for a couple of …
-
Unable to recieved call?Iphone 8, unable to recieved calls. I can call and used my data. But can't receive.
-
Activate sim overseasI posted a message a few days ago about activating a sim abroad. It’s since been closed, but I want…
-
Why data consuming very fast !I need help me and my hasband have fizz Mobil and our data consuming very fast in 3 days and we fon…
-
Incorrect phone showing up on simMy online account shows that im using a Samsung galaxy S21 ultra (which I did) but currently I'm us… -
i just activated my sim and i cant receive any callplease help its been 4 hours since i actuvated my sim and i still cant receive phone call but i can…
-
30 gb promotionHi! I have a question concerning the 30gb promotion when you buy a new phone. Is it 30gb extra tha…
-
how do i forward my number to another local numberhow do i forward my phone number to another local number
-
Question about perksHi! If I activate a 1gb perk , which data will be used first ? My own data from my plan or will the… -
Why does Fizz give me all my data perks at the same time?Why is Fizz giving me 5 free perks of 1 Gb each when I only have 90 days to use them? How am I supp…
-
Do we have support for apple watch with fizz ?I want to buy an apple watch with cellular connectivity. Is it supported ?
-
Refund for desactivated numberI desactivated my fizz number since January 2021 but it continued taking the money from my credit c…
-
Hey! I wondering if you will stock up on the iPhone 13 pro?Also no deposit is required? do you have to have a mobile plan already to benefit from this?
-
1GB reward for level 8!Hi. Have been with Fizz for over two years. Just reached level 8 and new reward is 1GB of mobile da…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.