Working in Portugal not in Spain ??
Best Answer
-
Have you checked to see what the available NETWORKS are in SPAIN ? Sometimes you need to manually select a network. And often the defautl network your phone selects may not work (ex: like in the US, often you need to manually switch between Tmobile and ATT).
Also, each country's providers uses different bands. Some phone do not have all the bands required to be able to be used in some countries. When a phone is made for the North Emerican market, it may not have all the bands needed for international travel, in some places.
0
Answers
-
Hi Man,
Try To Chat with Fizz support, they can help you whit your setting or help in a way we can't because they what's happening in your account
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
4- The green chat bubble should appear after a few seconds in the bottom right corner.
5- Choose the option 💬 chat
Or follow the advise from Fizz to reach the support on this link: https://fizz.ca/en/contact-us
Good evening
0 -
Hello Maan,
I am sorry to hear about this situation.
Please try turning the airplane mode On for 5 seconds and Off, and test again.
If the issue persists please try as Emporium suggested and manually connect to a different network.
Here you can find more troubleshooting you can try: https://fizz.ca/en/faq/i-m-outside-my-coverage-zone-and-my-mobile-data-isn-t-working-why
If you are still not able to use the mobile data please reach our support team.
Have a lovely day,
-Alex0
