phone connection suddenly died?

NerdFanClub
NerdFanClub Posts: 2 ✭✭

Anyone else having issues with the mobile network on Fizz? I was mid phone call and it just died on me, I don't have any connection to Fizz's network, just wifi. Anyone else experiencing this right now?

Best Answer

  • Whizz
    Whizz Posts: 22,964 admin
    Answer ✓

    Hello NerdFanClub,

    I am sorry to hear about this situation.
    I can see that you contacted our support and a ticket was escalated for further investigations.  
    We will contact you right away via e-mail once we have any updates.

    Have a lovely day,
    -Alex

Answers

  • StefanM
    StefanM Posts: 1,453 ✭✭

    As far as I am aware, Videotron is doing some network updates. So it can happen periodically. I am currently in Montréal Centre Ville and have good connection

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