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My Mobile

Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.

Discussion List

  • Jacques_Assert
    Error 38 attempting to send an SMS
    I can't find a description of the error and many people appear to have the issue. Anyone have speci…
    Answered ✓ Closed Jacques_Assert 182 views 5 comments Most recent by Jacques_Assert
  • Chèvre_69
    Mobile data connection problem
    Anybody else has there mobile data flickering off and on ????
    Answered ✓ Closed Chèvre_69 44 views 6 comments Most recent by Doomdrou
  • Alexsolo
    Fizz SMS - Error 38
    Hello, I am getting an error when sending SMS messages. ''sending'' status for 2 minutes, then fail…
    Answered ✓ Closed Alexsolo 156 views 4 comments Most recent by Whizz
  • Cathfrankk
    Messages
    Hi, I can't receive nor send any text on "Messages" . What could I do ? I have 4 bars and…
    Answered ✓ Closed Cathfrankk 24 views 5 comments Most recent by LORAINE_S13
  • JaiUneQuestion
    I can't send texts!?
    Hello, I can't send texts with the « messages » app, yet my phone tells me that I am connected to …
    Answered ✓ Closed JaiUneQuestion 13 views 3 comments Most recent by Whizz
  • Mark S. 73969
    No Fizz Lte network since last night!???
    I still have NO Fizz LTE network. Cant text on "Messages"!??
    Answered ✓ Closed Mark S. 73969 33 views 4 comments Most recent by Whizz
  • AK813
    Receiving MMS from a different number than the sender?
    I sent 3 MMS from my FIZZ A51 yesterday, and the recipient received 1 from a random 450 number that…
    Answered ✓ Closed AK813 33 views 1 comment Most recent by AK813
  • AlyM
    Why can’t I send any text messages?
    Hi, it says I have service but I can’t send any text messages… I tried restarting my phone and I d…
    Answered ✓ Closed AlyM 25 views 2 comments Most recent by Chèvre_69
  • chris_1234
    data down 3 hrs,
    data down 3 hrs,
    Answered ✓ Closed chris_1234 15 views 1 comment Most recent by Chèvre_69
  • RenMc
    Why isn't the texting problem an issue?
    I can't send or receive texts. It's been over 5hrs. Your status is marked as ok but no it's not.
    Answered ✓ Closed RenMc 24 views 3 comments Most recent by RenMc
  • Wesley C. #16112
    Can’t I send or receive any text messages
    Went through the https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages steps. Updated the sms…
    Answered ✓ Closed Wesley C. #16112 12 views 1 comment Most recent by Wesley C. #16112
  • furbo
    Why do I get error 38 ? cant send sms
    Everything was fine until tonight. error 38. cant send cant receive sms text messages. I rebooted 4…
    Answered ✓ Closed furbo 486 views 6 comments Most recent by kingTheod
  • Nhu
    Data plan
    I can not my data when I'm outside my home. Any body what happend with Fizz network ?
    Answered ✓ Closed Nhu 14 views 1 comment Most recent by Nhu
  • Mace
    My SMS has stopped working
    I can receive/make calls and use my data but my text messages do not go through. Why is this the ca…
    Answered ✓ Closed Mace 66 views 6 comments Most recent by JCB2022
  • Nhu
    Data plan
    I  have 16 Gigs data left in my plan. When i'm going out I can not use safari to surf internet ?
    Answered ✓ Closed Nhu 15 views 3 comments Most recent by Whizz
  • Marie_Pierce91
    Surcharge
    Bonjour cela fait 3 mois que je me fais chargé 90$ par mois alors que mon forfait est à 40$. Il n'y…
    Answered ✓ Closed Marie_Pierce91 13 views 1 comment Most recent by Emporium
  • Tdk
    Ddd
    I had 25 g in my account I wake up this morning and it all deseapear ???
    Answered ✓ Closed Tdk 24 views 5 comments Most recent by Tdk
  • Pixel
    Data leak?
    Hello everyone For the past 3 months, I've been on the verge of having not enough data to end the …
    Answered ✓ Closed Pixel 109 views 3 comments Most recent by brouleau21
  • chan24x
    help: “order is not valid”
    i just got my sim card, and tried to transfer my old number but it didnt work because it was alread…
    Answered ✓ Closed chan24x 31 views 2 comments Most recent by brouleau21
  • Saamenerve
    Choose which number to apply bonus and perks to
    I have 2 phone numbers under 1 fizz account, but when I try to use perks and bonuses, I do not get …
    Answered ✓ Closed Saamenerve 11 views 3 comments Most recent by Saamenerve
  • RéalM
    Cannot find chat bubble. Activation code not valid.
    Just received my SIM card but I keep turning in circle for a solution. I have no account to Faceboo…
    Answered ✓ Closed RéalM 23 views 5 comments Most recent by Dapfizzer
  • Romik
    I put a wrong activation code while picking a plan
    I put the wrong activation code while picking a plan how can I change it now?I transfer my number f…
    Answered ✓ Closed Romik 15 views 3 comments Most recent by Whizz
  • Gama
    Voicemail. I can't access my voicemail
    I recently switched to Fizz. People are leaving me messages but I'm not receiving them. I cant even…
    Answered ✓ Closed Gama 48 views 2 comments Most recent by Whizz
  • Katryn V.
    Data not working
    Hi, my data has not been working for a few months now. My data is full. I am able to call and recei…
    Answered ✓ Closed Katryn V. 66 views 5 comments Most recent by Dapfizzer
  • ping C.
    Referral Bonuses
    I invited my friend last year, but my Referral Bonuses is pending until today . My friend is using …
    Answered ✓ Closed ping C. 51 views 3 comments Most recent by KH91
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