unprompted notification for network parameter configuration

MTL_user_514

I received an unprompted notification for network parameter configuration. I did not activate a SIM recently- but it says "welcome to Fizz" Is this a safety issue? Am I being hacked? Ignore it? Install it? 

Philemon24

Other forum members reported lately:

• https://forum.fizz.ca/fr/discussion/2628512/mise-a-jour-de-fizz
• https://forum.fizz.ca/fr/discussion/2628488/configuration-parametres-reseau

Maybe a mistake/bug.

A Whizz suggests in the second thread to not click them . I'd add to chat with Fizz if your service behaves strangely, or if you just want to be 100% sure all is fine with your service/account.

Then again there is no harm in checking your APN with the FAQ.

Doomdrou

Did you receive this notification by email or text message? I suggest you look into your Fizz account to see if everything is okay. Such notifications can happen from time to time.

MTL_user_514

@Doomdrou I received by text (SMS) from FIZZ and then a prompt in my Samsung phone settings.

@Philemon24 Thanks for those forum links- it's exactly my situation.

I will chat with Fizz to confirm.