New Samsung Galaxy A32 not charging or turning on

tommy_1711

4 days,s New Samsung Galaxy A32 not charging or turning on what to do?

Fling

Hi Tommy,

This a question for the support, follow these instructions

To Chat with Fizz support:

·        Connect to your Fizz account by clicking « Login » in the top right corner 

·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

·        Choose the option 💬 chat

If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

Other means of contact

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·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

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CHAT however is the only effective and quickest method

Fling

It's weird because it's the second question like that tonight

https://forum.fizz.ca/fr/discussion/comment/6606833

Yann D. #22965

Yep kinda weird... If the battery is empty, normal it's not turning on, but you should be able to charge it... Tried switching cable ?

Clive_ref_code_73TF9

Hello, if you've tried a different charger/cable, go to the link about requesting a warranty repair/return/exchange.

MarcVivian

Thank you!