New Samsung Galaxy A32 not charging or turning on

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tommy_1711
tommy_1711 Posts: 1 ✭✭

4 days,s New Samsung Galaxy A32 not charging or turning on what to do?

Answers

  • Fling
    Fling Posts: 9,084 ✭✭
    edited December 2021
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    Hi Tommy,


    This a question for the support, follow these instructions


    To Chat with Fizz support:

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat


    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/


    CHAT however is the only effective and quickest method

  • Fling
    Fling Posts: 9,084 ✭✭
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    It's weird because it's the second question like that tonight

    https://forum.fizz.ca/fr/discussion/comment/6606833

  • Yann D. #22965
    Yann D. #22965 Posts: 219 ✭✭
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    Yep kinda weird... If the battery is empty, normal it's not turning on, but you should be able to charge it... Tried switching cable ?

  • Clive_ref_code_73TF9
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    Hello, if you've tried a different charger/cable, go to the link about requesting a warranty repair/return/exchange.

  • MarcVivian
    MarcVivian Posts: 120 ✭✭
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    Thank you!