Activation

Olfa7kb
Olfa7kb Posts: 2 ✭✭
in My Mobile

I'm having issues regarding the activation of my 2 new lines.

Since yesterday that's i'm trying but in vain.

Need help with this please 😞

Best Answer

  • Doomdrou
    Doomdrou Posts: 1,386 ✭✭
    Answer ✓

    Activation may take up a few days. The situation is relatively normal.

    However, you may contact customer service to inform them of the situation.

Answers

  • Whizz
    Whizz Posts: 23,069 admin

    Hello Olfa7kb,

    I am sorry to hear that you have encountered issues with your lines activation,

    On the account that I can see, you have an internet plan.

    However, if you want to activate a SIM card, you will have to first buy the SIM card, then after you receive it, you will need to go into your account > my plans > overview> get started> mobile> activate the sim card.
    To order a SIM card, all you need to do is go to Overview> get started> mobile> order a new one.
    More details can be found here: https://fizz.ca/en/faq/activate 
    If you encounter any issues, please let us know. 
    You can contact us using this link: https://fizz.ca/en/contact-us

    Thank you for your interest in our services!
    Happy Holidays!
    -Eugen

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