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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Hello. I bought a flip phone for mynelderly mother. When I put in the SIM card, I am asked to enterHello. I bought a flip phone for mynelderly mother. When I put in the SIM card, I am asked to enter…
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Will a phone financed by paybright appear on fizz monthly invoice?Hi, my employer can pay up to 60$/month for my telco fees. I would like to know if the paybright pa…
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No serviceI received confirmation of payment, but it still not reactivated.
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Sharing my referral code J7DTAHello everyone, to get the discount of $50, here is my referral code: J7DTA Please feel free to use…
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How can I change my phone current phone plan ? (not for the next month)Hello, I have arrived in the USA, and I just realized that my phone plan wasn't updated. Last mont…
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Not access to internet when i make a callHello, please help....when i make a call, the cel switch from LTE to 3G and no more access to inter…
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about sim cardlast time on october 2019 i ordered a sim card but i did not get it.Then I went back china,so now w…
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Second planDo we get a rebate when we get a second mobile plan or is it always the same price for the second p…
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HiHi i am looking to be a fizz customer and subscribe for a mobile plan but i want to keep my current…
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DatasHello, I got a gift from FIZZ of some datas. If I take it now is it only good for 30 days or until …
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Can only make and receive calls if i switch to Fizz EXTHello, I live in Laval, so in other words , island of Montreal, on my iphone i can only make and…
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do we get point for sharing data?I wonder if we get point for sharing data with friends?
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Why I dont have data signalI have a canada plan, but I dont have data signal in ontario
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From Canada, going to Mexico for a monthHi, M current plan is set here in Québec, CA, but I'm going to Mexico for a month and I will need t…
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New Samsung Galaxy A32 not charging or turning on4 days,s New Samsung Galaxy A32 not charging or turning on what to do?
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ActivationI'm having issues regarding the activation of my 2 new lines. Since yesterday that's i'm trying but…
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My SIM is activated for new phone, but assigning a plan and phone number got interrupted. CannotHow can I continue process? (keeps asking to activate SIM again)
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No LTE and only 3G in Kanata SouthHi, today I have no LTE service and only 3G service. I have tried everything suggested before but n…
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About billingHi. My Fizz mobile payment is taken on my credit card monthly and if I cancel Fizz mobile after 5 …
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Visual voicemail app doesn't workHello, My android visual voicemail is saying that I need to be connected to a mobile network for it…
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west end Kanata, just 3G/H+ no LTE anymoreI've always had LTE service in south end of Kanata with my FIZZ SIM phone. Maybe 1-2 weeks ago, I'…
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Transferring my previous numberI want to transfer my number from my old provider. When the tact came in to confirm I replied YES b…
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3G is not workingSince two days I am in trouble with the 3G,it is nit working,I need to use it for travelling,in thi…
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Referal codeI received referal code $100 last month and I would like to use this to pay my monthly bill. But i…
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my travel add-on (60min for USA) is not working while i am in NY. how do i get it to work?i have rebooted my phone. my account shows that i have purchased the plan. but everytime i make a c…
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