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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Payment method declinedI have tried with several cards, the same address as my bank but I still get the same message "… -
Data is not working outside my subscription zone.I'm traveling currently within Canada but my data has not been working ever since I left my subscri…
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Data isn't working outside subscription zone.I'm currently traveling, still within Canada and my coverage zone is Canada but my data has not wor…
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How to have a new SIM card sent to me?I suspect that my SIM card is damaged. I would like to keep my current number but just being sent a…
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Fizz plan with incoming text onlyCan someone assist in creating a minimum value plan such that I receive incoming texts from US? For…
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Voicemail- pinHi, I would like to know what is the pin for my voicemail. I didn’t setup any and now I can’t chec…
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My PIN to access voicemail has changed. How do I reset it?My PIN to access voicemail has changed. How do I reset it?
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Level upHow long does it take usually to reach level 3 Months - years? -
Why my payment method was declinedActually, I knew that it must be master card or visa card, and foreign card is not available. Thus,…
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I want to keep my numberI have a new SIM card since I lost my phone and I want to keep my phone number. I am not able to tr…
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Is there a way to stop incoming spam from text messages?I've been receiving multiple spam a day and wonder if there's something I can do. Have you experie… -
How long it will take to activate my sim cardI had chosen my plan and number, confirmed the payment method even inserted the sim card to my phon…
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Why a rolloverWhy I got a rollover my month ain’t finish yet Lol they gave me 1.06 gig of rollover and only have … -
Paid for add-on for calling, still not able to make callsI purchased an add-on for 60 minutes of calling, and was billed for it-- but each time I try to mak…
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Comment se faire rembourser la carte SIM?Bonjour, j'ai commandé une carte sim et j'étais censée la recevoir par courrier mais jusqu'à manite…
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nouvelle carte sim sur forfait existant; impossible de faire le transfert!!!!!A laide! je me suis fait voler mon telephone dans lequel il y avait ma carte sim. Jai bloquer la ca…
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Why my phone number is not eligible for porting?I am trying to leave fizz for an other carrier . They try to transfer my phone number from fizz to …
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accidentally removed my rewardhey, i accidentally removed my fizz reward, how can i get it back please ? thank you so much !
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pas d'appel entrant s7 edgepas d'appel entrant mais je peux faire appel sortant samsung s7 edge
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Data connection drops upon losing wi-fi connectionHello! When I disconnect from the WiFi I have no 4G/LTE data. The only way I can get it back is by …
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re-open threads and stop closing themI have an ongoing problem but now I can't updates because Fizz closed it. Please reopen it. You are…
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Sim Card wont finish activatingHello, I go through the activation plan (type in my activation code, build my plan, select a new nu…
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Incoming calls from USAI have the Quebec + Canada Plan. My incoming USA calls are not coming in, but my incoming USA texts…
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Will a 4GLTE phone like the Light Phone II work with my Fizz plan?https://www.thelightphone.com/compatibility-checker
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