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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Need DataHello. Would someone be able to share some data with me please? Anything you can give will be appre… -
$100 phone perk offer limitationsI'm trying to understand the Fizz phone offers and the recent $50/$100 perks. I have Internet and M… -
Your account plan is not allowed to connect this call"?My plan include Qc call, I tried to call number with Montreal area code 514, I was in montreal , an…
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Hi my data is not working when i turn it on how do i fix it? Is there a number that i can call?Hi my data is not working when i turn it on how do i fix it? Is there a number that i can call?
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Voicemail just not workingFor about two weeks now I have been unable to access my voicemail even though I get text notificati…
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Is there a way to disable data on Pay-As-You-Go ?Does anyone know if somehow you can disable data use on your pay as you go balance ? My last time t…
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Phone number transferhello I'm currently a fido customer and would like to transfer to fizz and I have a questions. - wi…
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I am not able to send or receive text message.I can receive calls and also iMessage . 1 have an iPhone, I don’t understand why I can’t send ou re…
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Fizz EXT: moving from Montreal to TorontoHi there! So recently I moved to Toronto after years living Montreal. I noticed that my network bec… -
How to use referral code after sim activation?Hi my friend used my code but he had to cancel but now he activated again but forgot to use my code…
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Why are my text messages undeliverable?Hello, For some days now I am not able to send text messages. Wish to find out what could be the p…
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Error 38 attempting to send an SMSI can't find a description of the error and many people appear to have the issue. Anyone have speci…
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Mobile data connection problemAnybody else has there mobile data flickering off and on ???? -
Fizz SMS - Error 38Hello, I am getting an error when sending SMS messages. ''sending'' status for 2 minutes, then fail… -
MessagesHi, I can't receive nor send any text on "Messages" . What could I do ? I have 4 bars and…
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I can't send texts!?Hello, I can't send texts with the « messages » app, yet my phone tells me that I am connected to …
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No Fizz Lte network since last night!???I still have NO Fizz LTE network. Cant text on "Messages"!??
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Receiving MMS from a different number than the sender?I sent 3 MMS from my FIZZ A51 yesterday, and the recipient received 1 from a random 450 number that…
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Why can’t I send any text messages?Hi, it says I have service but I can’t send any text messages… I tried restarting my phone and I d…
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data down 3 hrs,data down 3 hrs,
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Why isn't the texting problem an issue?I can't send or receive texts. It's been over 5hrs. Your status is marked as ok but no it's not. -
Can’t I send or receive any text messagesWent through the https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages steps. Updated the sms…
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Why do I get error 38 ? cant send smsEverything was fine until tonight. error 38. cant send cant receive sms text messages. I rebooted 4…
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My SMS has stopped workingI can receive/make calls and use my data but my text messages do not go through. Why is this the ca…
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