Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Use a phone and a LTE smartwatch with the same planIs it possible to use both my phone and a LTE smartwatch on the same plans ? (share data) -
Use old sim card or get a new sim card?Hello I am planning to switch from Fido to Fizz. I have ordered a phone with a new sim card as wel… -
Data not loading on new phone?So my old phone that I signed up with (Huawei) is totally smashed, black screen. The sim card is ok…
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Cannot receive callsHi, My mom is a Fizz customer and since last week she cannot receive calls. She can receive text an…
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Running out of dataHi Fizz fellow! I'm running out of data and I have few days left! Can anyone spare me some data ple…
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Keep phone number the sameHello, I am switching from Fido to Fizz and I would like to keep my phone number the same, is this …
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Need help activating my sim card keeping my exixting mobile phne number 438 ***-**20I have been trying for over 7 days without success please help me to finally resolve this issue so …
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Bad Signal Reception InquiryTo whom this may concern, My partner and I are located in Montreal and recently for the past few we…
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Why is my voicemail not working?For both my numbers with Fizz, the voicemail is not working.
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Roaming overseas - what message do people hear when they call you?If you are travelling in France, I know we cannot receive calls nor access our voicemail - but whe…
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Paid account today, still can't make phone callsHello, My credit card was canceled because of a fraud 3 days ago. My phone service stopped. I adde…
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You have reached the maximum number of attempts!Bought a Fizz SIM card for my phones two months ago but unfortunately did not have a credit card ye…
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Son leaves for Toronto to studyMy son is a Fizz customer but went to Toronto to study. He returns home, in Quebec, to visit every…
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When asking for code from my sim cardI have two (2) numbers on my sim FIZZ card a 15 numeric number and a six (6) digit code of three(3…
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When I dial area code 1 513& number , I receive a message your call can not be completed as dialed.I followed the steps to set Access point names. It is still the same!
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New SIM card/old phone/same monthly plan. How?It says 3 steps: My settings/My plans/Change SIM card. Once I click on changing my SIM card, nothin…
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Fizz Mobile: US roaming?A friend has a Fizz SIM on a QC-only (which includes Ottawa area and Hwy417) data-only plan at $18/…
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Sim Card got returnedItem has been returned and is enroute to the Sender. Need fast
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Compatibility of Maxwest Uno M6 3GWill it work? (talk only, no data, no text required) ... I'm assuming the 1700 band will work on t…
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Moving upgrades between multiple plansI have 3 mobile plans for my family under my account. I recently wanted to move some upgrades betw…
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Many Call Failed on 2 different iPhones one 7 one 8Keep having problems. Call someone and they can't hear me but I can hear them perfectly then call d…
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How I activate my cell voicemailActivate my voicemail I have unheard messages I need to listen to
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Can I receive text messages outside of canada?If I'm travelling to the middle east and take my fizz sim card there can i receive my 2 step verifi…
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Area is coveredIt says my area is covered by fizz partners but there's no subscription? And I really want this ser…
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