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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Every time I'm trying to order my SIM with my French credit card it says that the CVV looks incorrecDear Sir, Madam, I'm a French student and I'm going to study in Canada from January. Thus I'm tryi…
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Hurry up for $50 bonus before Jan 06 2021. What after?I think that the existing 50 bonus is the highest ever here. Any idea what do we have after Jan 060…
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Swaping Upgrade?Is it possible to swap your upgrades. I just reached level 2 and wanted to swap the 150MB for the 5…
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Why can't i update my account payement ?I tried to update my credit card on the Fizz website/ my account and it can't get updated
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Call History...Sept 22 2019Hi! I need the incoming and ougoing calls...messages from the22 sept 2019. How do I get acess to th…
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M'y SIM card is blocked and thé PUK code it's not working. Do i need To buy a new One?I asked To activate m'y new sim card on m'y cell or tablet but can't make it work. I already chat …
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$10 plan just callsIf I select the $10 plan and don't take any add on calls if someone calls me or I call someone is 0…
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Are there any travelling add-ons for calls?Under travel the website only mentions Data, I don't find a single word on texts or phone calls. Is…
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Cannot send gifted dataOver the past week, I have not been able to gift data to my son. I get the message "This memb…
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Reaching FIZZI can't reach FIZZ. The chat app is not working and I don't have a facebook or twitter account. I…
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how to use PUK to activate my new SIM card?i changed for a new SIM card but its blocked, i alreay received a PUK code with other bunch of cod…
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I got a new phone and I put the SIM card inside and it shows I have No Service. How do I fix this?I got a new phone and I put my Fizz SIM card into it but now it says I have no service. This just s…
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How to get US data in the States?I was just in the States for 2.5 weeks and my US-Canada sim plan worked great except for one annoyi…
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Why now and then when calling Bell number in 450 area code I receive that my current plan doesn't alWhy now and then when calling Bell number in 450 area code I receive that my current plan doesn't a…
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Why do I love FIZZ Mobile?Lucky me. I was watching the beta period but didn't go further. Only now, December 2020 I decided i…
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Data disputeIt said I used 2 gigs of data in one day but my data was off?
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Message box is full?What do i do?
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Sim card problem with new phoneUnlocked new phone says it is locked and my fizz sim card already activated with my previous phone …
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Changing my plan but getting a wrong dateI am leaving Canada for a couple of months, but I would like to keep my number. I read on the Q&…
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how to accept gifted data ?hey guys, how to i accept gifted data that ppl sent to me ?
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Is there anyway to gift perks?Now that adding new contact is disabled until further notice, is there any way to gift someone else…
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I damaged my SIM, my phone does not read it anymore, help?So I broke my phone and damaged my SIM somehow, and it does not read the SIM on my new phone, do I …
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Tranfere data & planHello, I still have data left from my previous plan ,I would like to know if it can be transferred…
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Data & planI have been charged already for the upcoming month with the plan without data but still have almost…
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Are you going to Couche-Tard? Don't forget your free SIM card!Hello all! If there is a partipicating Couche-Tard near you, you can get a Fizz SIM card for free …
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Gifted data unseen by my fried...I gave data to a friend. She received the email but she can’t see/find/activate my gift in her acco…
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Payment made but no connection?I paid today for my month and i restarted my phone but i still cant text or call
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Does the Canada + USA plan mean no roaming chargesDoes the Canada + USA PLAN MEAN NO ROAMING charges in the USA
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Fix my bloddy problems?My account is frozen, yet my bank account shows that a payment was made? Why is that?
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Why won’t any phone read my sim card anymore?Yesterday a no sim card error randomly popped up on my Iphone while I was using it. I tried everyth…
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