Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I was double-charged for my last payment...Last month I was double charged and told to review my payment options. Please fix this problem. Wil… -
How do points work?Hi i'im new and i would like to know how can i earn points.
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Data perksHello friends, I saw a lot of people "donating" data perks. This is awesome and thanks F… -
Mon téléphone ne se connecte pas au wifi de ma maison.Bonjour, depuis que j'ai mon forfait mobile mon téléphone ne se connecte plus au reseau de ma maiso…
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editing an existing order for my phoneordered a new phone...turned out I ordered the wrong phone color... How can I edit the order...its …
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Phone number transfer - I failed to respond to the text to the old carrier - Now whatI started the phone number transfer from Freedom. I failed to respond to the text from Freedom with…
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SMS from my bank are not coming inMy iPhone is not receiving the SMS from my bank. This is concerning an identification number. So a …
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My Data is not working since 2 weeksHi, I have been trying to use my data for the last 2 weeks and I can't have access. I didn't do an…
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Modem still not hereMy appointment was today from 12:00 pm to 5:00 pm but I still haven't received my modem. Does anyon…
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iMessage/FacetimeJust signed up to Fizz, bought one of the new iPhone 12 Mini. Set-up mostly successful, however iM…
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What is the price for calls in Israel?What is the price for calls in Israel?
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When I travel to Israel can I receive incoming calls?When I travel to Israel can I receive incoming calls?
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Purchased travel add-on for Denmark, Faroe IslandsAs I am travelling to the Faroe Islands, I purchased a travel add-on for Denmark because the Faroe … -
I'm going to Israel Can I use the phone? And how much can I use?I'm going to Israel Can I use the phone? And how much can I use?
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my 2 Gb gifts gone ,perk expire how come ?my friend send me 2 GB gift and i just saw it today my gigs gone i have 0 gb,so said there your Per…
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Anyone has extra data?Hello guys, So I used more data than expected and I need some until my cycle resets which is in a …
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Minutes taken from wallet instead of add-onI purchased a 60 minute add-on and then I made a call which lasted 41 minutes. Now I see that the m… -
Why can't I make a call or receive them?Hello, since late last night. I can't make or receive any calls. When people calls me, it goes stra…
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Why can’t I send messages or call?I recently had my payment fail for this months payment cycle. After doing whatever I went back in f…
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I am not able to activate my phoneand I was suposed to have help on a chat after waiting 2 hours but the chat is closed and I cannot …
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Can I get a promotion when I used fizz phone plan for a long timeHi, I am thinking change my phone number provider. But one thing I need to make sure of is that can…
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Canada wide coverage - no data outside of Quebec and OttawaHi, I am living in Ottawa and changed over to Fizz and signed up for the bring your $35/mnth 4GB Ca…
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How do I transfer an already activated SIM card to another account?Basically, I ordered a SIM for my friend but we accidentally activated it on my account. Is there a…
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Transfer my cell phone numberHi I'm trying to cancel my phone plan and keeping my number I been trying to do so for 3 weeks my c…
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