Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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duplicate ordered SIM CARD?WHEN I PLACED MY ORDER FOR MY SIM i taught that the 1st time didnt work and place order again. AS …
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Scam? I found this phone number saying it belongs to Fizz...One of my relatives found a number on google, saying it was Fizz company number, I was wondering if…
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Activation status stays pending even though service seems to be working followupHi, I posted previously but can't seem to post in any existing threads, I can only "ask a ques…
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Data TransferCan data transfer be performed to a different provider, like Vidéotron?
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Roaming plan glitch?I purchased a roaming plan 5$, sent two text messages 0.10$ each and then wallet says no funds avai…
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Adjust plan?Hello, I want to change my plan but it is not letting as I got the message " changes could not…
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It's been a year by now. Is there any update on the roadmap to have eSIM on Fizz?It's been 12 months since I last asked about eSIM and the related questions are between 8-12months …
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Activation status stays pending even though service seems to be workingI activated two numbers on the account. The first completed in under an hour. The second phone se…
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Upgrading From iOS 13 to iOS 14?Would like to know if anybody had performance or bug issues after upgrading iPhone or iPad from iOS…
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Why is Fizz blocking my number to tranfer to another provider?Why is Fizz blocking my number to tranfer to another provider? I"m waiting for the text messa…
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IMEI not accepted from Koodo with new phone?My phone not registered in Koodo and can not create account IMEI not accepted
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120$ in referral bonus yet I still pay every months ?Hi Community, so I have 120$ in referral bonus and I expected that Fizz would use it to pay my bala…
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Hi, I can't reach Travel options for Mexico. Can you pls help asap?I am getting to the option "choose the country" find Mexico, select Mexico, but the page …
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Incoming callHey ! I would like to know if I choose plan without call minutes, will I pay for people who’ll cal…
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Does all plans include texting worldwide?The create my plan page doesn't specify we can text in other countries. The plan I want is canada w…
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Changed phone number problem?I purchased a new phone number for 1$. My old number doesn't work anymore, no one can call me. If I…
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Update on Fizz mobile app?Was wondering if any of the admins on here had a sort of 2021 update as to the development of the m…
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Do you personal need 5G mobile and if yes, for what ?Hi friends, I saw a lot of commercial about 5G network, happy people watching their download phone …
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ALT Voice mail accessI won't have access to cell service for approx 2 months - is there an alternative way to have voice…
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Why can't I complete my call?I have a plan that supports unlimited calling and coverage in all of Montreal. I've been declined t…
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Reset Voicemail passwordI have forgotten my NIP to access my voicemail. I do not see the "Advanced Settings" opt…
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Why does the system say "not quite right" when I try to enter my number for voicemail?I am sure I have voicemail on my plan, but whenever I try to activate it, it says my "number i…
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Could I have some of your surplus data?Hello, I am in need of 500MB-1GB of mobile data to get me to the end of this period. Does anyone ha…
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New subscriber 500Mb gift?Hi, I’m new to fizz. I read that for new user got a 250mb bonus and a 500mb once. I never go…
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Why is the site unable to accept a SIM card order?When I click "Submit Order", the site says "There has been an error, please try agai…
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call dropped?my phone call keeps on getting dropped. what should I do?
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Is 4 hours wait time normal for activation?Payment went through, I've checked all my email folders & my FIZZ account overview page says pe…
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Google messenger?Google sms is not working intermittently and only to some of my contacts. All other apps connect a…
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How to claim my free data?I try to claim my free data but when i do it it says that my number isnt activated even if it is an…
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