New phone - Fizz not recognizing it, still showing older phone that I used.
I bought a new iPhone (not through Fizz, through Apple) and for whatever reason, even though the SIM works fine, I have no problems accessing data, calls or anything like that - but, if I log in it still shows my old phone.
It’s been like this since the new phone arrived in late September. It’s not a huge deal, but it seems like it’s also impacting the visual voicemail, as that’s not working.
Is there some kind of way to force an update through the SIM so it recognizes the new phone? Or is this a Fizz issue that it isn’t picking it up?