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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Can I pay with a gift card ?Hello, Can I use a gift card to make my monthly payment ? :)
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Does mobile accumulated roll over data expire?Does mobile accumulated roll over data expire?Answered ✓ Closed Francesco D. #38186 47 views 9 comments 14 points Most recent by Philippe R. 83297
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How to give data to a friend?I can’t give data to a friend it doesn’t seem to be working, did anyone was able to give mobile dat…
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My data is not working after Fizz said my plan was reactivated. How do I fix that?I changed credit card and my account was deactivated. I entered the new card and received a confirm…
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Unable to port out from Fizz to Telus... Terrible service from Fizz!!!!!..... ?I've tried multiple times to port out from Fizz to Telus on Christmas day, working with their techn…
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How to know I entered the referral code in buying Simcard?I bought a Simcard and I had a referral code and I don't know exactly when I entered the code I cli…
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More options for minutes when setup new plans, rollover also minutes ?An idea for marketing Fizz. Cause we are here and trying to be different in a better way. Let's hav…
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can i gift my data to a non fizz mobile user?Hey my friend is a Fido user and he is using up all his 500 Mb per month. I have a lot of data used…
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Sim Card no longer recognized?I will order a new sim card to replace the original one I have because it's no longer working. Wil…
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Canada coverage area for occasional use only?Hello, I have some questions about the Canada vs. Quebec coverage options. 1) I'm activating a new …
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Reactivation old sim?If i reactivate my deactivated sim again will i get the same charges as i was getting before with t…
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Phone number transferHi, I have a phone number with fongo that I would like to transfer to fizz. This phone number was p…
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Are SIM cards still available in Couche-Tard?Hi! Was wondering if SIM cards are still available. I read it somewhere you can get one for free. I…
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Transfer phone number from Rogers to FizzWhy my phone number cannot be transferred toFizz? I have this number for 15 years. I entered correc…
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how can i get refund on sim ,since service is not provided in MB region ?how can i get refund since service is not provided in MB regin ?
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Mobile data If Anyone Needs?If you need mobile data, let me know.
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does it provide service in brandon ?I have bought sim in ontario , but i am moving to mb.
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can you please send me an access number to my account?i need to know how many datas i have left and keep in track
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can I apply my wallet to monthly fee?If I add extra money to my wallet, can it be used to pay my monthly fee ?
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If I don't insert my activated sim into a phone with no add on or money to my wallet what happens?Can I just have a $10 plan and not use it for a couple months?
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What mobile speeds do you get usually in Ottawa area with Fizz network ?Let's see what speeds for DL and UL do we get with Fizz in Ottawa. I checked like 20 test speed onl…
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Is there any data on my old SIM Card that will be lost or unavailable when i install the FIZZ SIM caI just received my new Fizz SIM card and I am about to install it into my phone. Before i do that, …Answered ✓ Closed Alessandro B. #37999 19 views 4 comments 13 points Most recent by Emmanuel S. #36497
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Every time I'm trying to order my SIM with my French credit card it says that the CVV looks incorrecDear Sir, Madam, I'm a French student and I'm going to study in Canada from January. Thus I'm tryi…
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Hurry up for $50 bonus before Jan 06 2021. What after?I think that the existing 50 bonus is the highest ever here. Any idea what do we have after Jan 060…
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Swaping Upgrade?Is it possible to swap your upgrades. I just reached level 2 and wanted to swap the 150MB for the 5…
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Why can't i update my account payement ?I tried to update my credit card on the Fizz website/ my account and it can't get updated
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Call History...Sept 22 2019Hi! I need the incoming and ougoing calls...messages from the22 sept 2019. How do I get acess to th…
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M'y SIM card is blocked and thé PUK code it's not working. Do i need To buy a new One?I asked To activate m'y new sim card on m'y cell or tablet but can't make it work. I already chat …
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$10 plan just callsIf I select the $10 plan and don't take any add on calls if someone calls me or I call someone is 0…
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Are there any travelling add-ons for calls?Under travel the website only mentions Data, I don't find a single word on texts or phone calls. Is…
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