Payment method declined

I have tried with several cards, the same address as my bank but I still get the same message "payment method declined". Why is that? I need to buy a plan as soon as possible.

Best Answer

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    Answer ✓

    Hi Cristina

    You have to make sure your billing address matches exactly the same on your credit card.

    If the problem persists, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

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