How do i make a second demand to transfer my phone number

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I made a demand yesterday and received the message but i answered no because i had to call my provider before transfering. But now i am ready to transfer my number but it won’t let me do a second demand for the same number because i refused the first time. I thought it was just going to cancel the demand and that i could do it again later.

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  • Whizz
    Whizz Posts: 20,129 admin
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    Hello DaphneFortin,

    I am sorry to hear about this situation.
     I recommend contacting our support team via live chat so that we can assist you with the transfer in real-time. 
    You can reach via chat from the following FAQ: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
    Please allow a few seconds for the green bubble to appear in the bottom right-hand corner and select the chat from there. 

    Have a lovely day,
    -Alex

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