Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Huge problemHello! I changed my Device to a new one... Umidigi S5 pro if that changes anything...My device is c…
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What is an acceptable wait time for the SIM activation email?Hello, I was wondering how long it usually takes to receive the SIM activation email. I double-chec…
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4 gb data to gift, someone interested?please pm me your phone number to get data, i already sent 4gb to someone else. So maybe 4gb and 2g…
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I cannot receive any callsI am able to make outgoing calls but cannot receive incoming calls.
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5gb to give, anyone interested?i would like to gift my 5gb perks to anyone interested as i will not be using them and have to much…
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Website crashed while creating account ?The website crashed yesterday after i enterred my brand new sim card number so now when i enter the…
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Payment DeclinedIt if for Sure a Junior that is creating the Website, I am realy concerned about the security of my…
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Does anyone need data this month of 500 Mb?I have unused data which was not used because of lockdown. let me know by either PM or comment belo…
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My credit card is good. Doesn't let me press make my monthly payment button. How to fix that?Need help asap. I cannot work without my cellphone.
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Manual payment not working?I updated my payment method aprox 10hrs ago but there was not attempt to charge now I cannot select…
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One PLus Nord n100 compatible ?Hello, Is this phone compatible with Fizz ? https://www.amazon.ca/gp/product/B07XY7XG5N/ref=ppx_yo_…
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Where is my other SIM?I ordered 2 SIM cards but only received 1.
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Sim activation pending ?i have just but two sim cards, first one is activates successfully while the second the activation …
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My plan is CANADA and US, Now I can't use in US, someone can help me?My plan is CANADA and US, Now I can't use in US, someone can help me? need me buy international ADD…
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I get 3 beeps and then the line disconnects. 2nd day in a row what is this.I was told there were technical issues yesterday. I need a phone that does not disconnect people. Y…
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For add-on international calls do I need unlimited minutes activated ?I am interested to use a line just with an add-on to call my awesome friends somewhere in Europe. I…
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Wrong data usage report on my accountWrong data usage report on my account on Dec-24-2020 Ticket # 89769
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How i transfert my sims in my iphone 7 to my new iphone 11 ?Sims card transfert
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I can't fine my simcard.What should I do?Hi. In my account I can see that my simcard has been delivered yesterday but I can't find it! It's …
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Using data add-on to add data to talk only plan?Hi, I have a discounted old plan with FIzz, with only talking minutes, no data. I want to add mob…
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Cant make nor receive calls? No subscribed on this numberI cant make nor receive calls,when people call me they are getting an error message there is no sub…
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I get 3 beeps and then the line disconnects. What is this?I get 3 beeps and then the line disconnects. Why is this happening? Please fix this
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Switching to Fizz from Videotron with two phone numbers under same videotron account?Obviously I need to transfer one by one using IMEI. I plan to create two Fizz accounts for each. B…
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I never received my Sim CardDid not receive my sim card but the tracking info states that it was delivered. What must I do now?
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I get an error when gifting data ?I get error "_shortcode.SOURCE_PRODUCT_IS_NOT_FOUND" when trying to gift data to a friend…
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Where is the referral code field on summary page??I still couldn't find referral code field when I registered it on summary page. I registered my mob…
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I couldn't find referral code field when I register sim codeI got my friend's referral code that is "12FSP" . And I chose this mobile plan and I regi…
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Android Wifi Calling feature using Fizz networkThe wifi calling option on a Android phone is disable. It was working on Rogers network. Will Fizz …
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Mobile App DownloadHi, I was having trouble with the shortcut app installed on my phone. After uninstalling, I am not …
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Adding need friend option unavailable?Adding need friend option unavailable? Cant add friends anymore.
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