Lissa Solon
Answers
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Hello Qwerty,
I am sorry to hear about this situation.
I just verified and I can see that you have a port in order that is not complete.
It seems the transfer failed because you did not reply to the confirmation text with Yes and you have to retry it.
Here you can find more information about this at point 2 https://fizz.ca/en/faq/im-having-problems-transferring-my-current-phone-number-to-fizz-why-what-can-i-do
If by any chance you still experience any difficulties please reach our support team.
Have a lovely day,
-Alex
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