refund
Ordered by: ANNA JO
Order ID: 6956101423
Is there a number where I can call you directly?
The answer I got last time didn't help me at all.
please refund me quickly
I ordered a SIM card, but it didn't arrive, so when I tracked it, it said that it had already been shipped.
Looks like someone stole it.
I had to use it urgently yesterday, so I bought a sim card from couche tard in the evening and used it.
Please refund it or send it back as soon as possible.
Thanks,
Best Answer
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Hello anna141
Thank you for your post.
Fizz is a service 100% online and we don't have a phone number where you can call us. However, you can reach us on social media or via chat. All you need to do, is go to one of our FAQs, scroll down and find the "?" bubble, there you will be able to choose the communication channel that best suits you.
You can use this link as a reference: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered
There, one of your agents will help you with the refund.
I am counting on your understanding!
Have a lovely day!
-Eugen0
Answers
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This is a community forum, you will need to reach out via chat: https://fizz.ca/en/contact-us
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