Refund for desactivated number

HaydeeV Posts: 2 ✭✭
edited November 2021 in My Mobile

I desactivated my fizz number since January 2021 but it continued taking the money from my credit card and I didn't realize until now. I would like a refund. Where should I address my request please. Thanks for your help.

Best Answer

  • Whizz
    Whizz Posts: 20,650 admin
    Answer ✓

    Hello HaydeeV,

    I am sorry to hear about this situation.
    I have verified your account and I can see that the unsubscription order was just started today.
    If you are referring to a different line please contact our support team to investigate this further:

    Have a lovely day,


This discussion has been closed.