help me plzz

Zickary

My 250MB for when i bought the sim fizz card is not working i even restarted my phone

Whizz

Hello Zickary,

I have verified your line and I can see that you manage to activate the 250 MB upgrade.
Please keep in mind that even if you manage to apply it, your plan must include at least 1 GB of basic plan data in order to use it. 
It was never meant to be used without having data included.
Here you can find more information:  https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

Have a lovely day,
-Alex

Fling

Hi Zickary,

You str your APN ? there is how

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

try To Chat with Fizz support, they can see what's wrong whit your plan,

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca

2- Any ad blockers in your browser should be disabled.

3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account

4- The green chat bubble should appear after a few seconds in the bottom right corner.

5- Choose the option 💬 chat

Or follow the advise from Fizz to reach the support on this link: https://fizz.ca/en/contact-us

Good evening

Doomdrou

When did you get your plan? Did you change your phone number? Is everything activated yet?