Fizz Configuration update after Motorola update. Are these messages legit?

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Bonnie K.
Bonnie K. Posts: 8 ✭✭

I have been using Fizz for many years for both mobile and home internet. The Motorola system on my phone just updated. This morning, I received this message and am leary to click on it. I also received a text message supposedly from Fizz that my network parameters need to be updated along with a link to click. The link is not from fizz.ca though, the url is :http//bit.ly/APN-configuration. Are either of these messages legit?

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  • Jess_i88b6
    Jess_i88b6 Posts: 13,054 ✭✭
    edited December 2021 Answer ✓
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    Hi

    I tried your short link and it send me to this https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

    Probably your updates changed the APN configuration

    You can postpone and if internet Des not work you can have the configuration sent to you My plans → Manage plan → Advanced parameters → Fizz network parameters → Resend me the notifications

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