How do I activate my mobile data in the other province

majid M.
majid M. Posts: 1 ✭✭
in My Mobile

hello. I have a problem with my Mobile data. When i want to use the mobile data in other province than Quebec it"s not working. I"m a truck driver and I really need to solve this problem. I had this problem and I asked you for help I tried all the way that you showed me such as fido extra, but i didn,t succed please help me

Best Answer

  • Whizz
    Whizz Posts: 23,067 admin
    Answer ✓

    Hello majid M.,

    I am sorry to hear about this situation.
    I can see that you have Canada coverage so your data should work while outside Quebec.
    Please make sure that you have your roaming option turned on that your phone connects to the Fizz.Ext network.
    If you still experience any issues please contact our support team to investigate this further. 

    Have a lovely day,
    -Alex

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