Travelling to the USA from Canada, but no network

Options
crondeau
crondeau Posts: 2 ✭✭
edited January 2022 in My Mobile

Hello all,

Before going to the USA I added 10$ to my wallet so that I could be able to send SMS, make calls and use data, but it doesn't seem to be connecting to the network. Did I miss a step? What can I do to make it work?

Thanks a lot!

Best Answer

  • Whizz
    Whizz Posts: 20,703 admin
    Answer ✓
    Options

    Hello crondeau,

    I am sorry to hear about this situation.
    Please make sure that your roaming option is turned on and that you are connected to T mobile or AT&T mobile network.
    If the issue still persists after that please contact our support team to investigate this further. 

    Have a lovely day,
    -Alex

Answers

This discussion has been closed.