Where should I ask and solve this problem?
Hello Jinkyeong,I am sorry to hear about this situation. Please follow the instructions our members provided and contact our support to investigate this further. We are there 24/7 so feel free to reach us at any time. Have a lovely day,-Alex
you can see the status of all your Fizz orders in your Order history.
Go to shipping number to track your delivery on the courrier service website
*The delivery date indicated on your order summary is meant as a guideline; shipping is done by a third party, and Fizz cannot guarantee a specific delivery date.
If there's no tracking number, I suggest you to directly contact the customer service to resolve this isue. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
They'll surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Hi you should try the chat.