Customer Name not mentioned in the invoice and customer number mistmatch

BhavaniShankar

I would like to have my name mentioned in the internet invoice but it is not shown . The customer number mentioned in the invoice is not the same as mentioned in the service agreement. How do I connect the invoice and the service agreement

Fling

@BhavaniShankar

Nobody whit fizz has is name on the invoice, only a customer number

Here is how to reach support

To Chat with Fizz support:

·        Connect to your Fizz account by clicking « Login » in the top right corner 

·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

·        Choose the option 💬 chat

If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

Fizz show you how to reach them in this link

https://fizz.ca/en/contact-us

Other means of contact

·        Whatsapp: (438) 393-5814

·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

·        By private message on Facebook: https://www.facebook.com/fizzca/

CHAT however is the only effective and quickest method

BhavaniShankar

How to contact the customer care team? Is there any phone number? I don't see the chat option available either

BhavaniShankar

Thanks for the reply. Unfortunately nothing happens after the chat green bubble is clicked. There was no blocker and I tried in all browsers (chrome, edge, firefox) and in private one as well.

Clive_ref_code_73TF9

Hello, I suggest you use the Contact Form in My Settings after logging in to your account. This opens a support ticket and a Fizz agent will contact you by the email registered with your account. This method saves your exchange in your emails for your records.