How long does it take to acquire the 30gb after phone purchase? It’s been 7 weeks and still no sign of it.
Hello Paul O. #36814,I am sorry to hear about this situation.I can see that you contacted our support and they escalated this for further investigations. Rest assured you will be contacted via e-mail once we have any updates.Have a lovely day,-Alex
@Paul O. #36814
it's an average time of 30 days from the date of receipt of your phone, so I suggest you to directly contact the customer service to resolve this isue. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814