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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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A bunch of questions before I switch..I'm currently using an unlocked Oneplus 6 with a carrier that starts with Koo and ends in Do. I'd l… -
Bought add-on for international calls that I didn't useI bought an add for calls to USA that I didn't use. How do I get a refund?
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Activation problem that took more than a month and nothing.Hi. It's been more than a month that I have this "Activation pending" problem and it real… -
mmshi can i send picture texts with fizz?
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I ordered my sim card on 3rd Jan. But it still doesn't comeWhere should I ask and solve this problem?
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Wrong Data usage on activation dayHello everyone, A few moments after activating my SIM card and completing my phone number transfer …
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30gb promoHow long does it take to acquire the 30gb after phone purchase? It’s been 7 weeks and still no sign…
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roaming in coverage zoneI was outside the coverage zone last week, but now I'm already inside the coverage zone for over a …
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Is call forward to my VOIP Service (local number) a problem for fizz?My call forward settings work when forwarding to another fizz number, but not to my VOIP Service wi…
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[Iphone] Voicemail works via holding "1" but not showing on visual voicemailHello fizzers, I have the visual voicemail plan added (2$/month) and my voicemail works fine the tr…
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Voicemail not activated but showing a notificationHello, I haven't activated my voicemail, but i received a phone-call and I have a red dot showing I…
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How to add Visual Voicemail right away?Hi, I just subscribed to Fizz and I didn't know that the Visual Voicemail was required in order to … -
Data rollover?Just ordered my sim, I read somewhere that the unused data can be rolled over on the foollowing mon…
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eric paquincan i activate the sim cards 24h a day?
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activation code is associated with another accountI have an old fizz sim which i want to reuse with new account, getting an error that it is associat…
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How to earn more points in fizz?How to earn more points in fizz?
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SIM card deliveryI ordered my SIM card about a week ago, and the estimated delivery date is Jan 5. I am a bit concer…
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Unable to receive Amazon security approval notification on cell phoneThe 2FA was working last time around 2020-08-09
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cancel mobile planei just cancel my plan and they just charge me for next month is this normal?
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Enter network unlock code - How do I activate a different phone?I am trying to activate a different phone. When I insert my sim card into my other Samsung phone, …
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Customer Name not mentioned in the invoice and customer number mistmatchI would like to have my name mentioned in the internet invoice but it is not shown . The customer …
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Can I get the monthly forfait fee return after I transfered my number to other company?Can I get the monthly forfait fee return after I transfered my number to other company?
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How do I contact FIZZ?I don't see where the question mark is to contact FIZZ directly. Can someone point me in the right …
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Visual voicemail is currently unavailableI'm getting this on my iphone, any idea why? I see nothing here: https://fizz.ca/en/faq/status-ser… -
Perks giftI left Fizz and transferred all my mobile numbers out. But I can see there are few perks (1Gb each)…
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