Anyone else having problems with data and internet?

Orenda

i have a gig of data with my current package which renewed yesterday. I’ve tried restarting my phone but in the last hour I haven’t been able to get online with my phone at all. Wi-Fi is turned off. The apps I’m trying to use all have cellular usage permissions. Am I missing something or are others having a problem?

Whizz

Hello Orenda,

I am sorry to hear about this situation.
I have verified your account and your monthly data was used. 
You can verify this from your Fizz account, My plans > usage.
I can see that you purchased some data add-ons and you are using them.
If by any chance you still experience any difficulties please reach our support team: https://fizz.ca/en/contact-us

Have a good one,
-Alex

Rydock

Les données mobiles sont activé sur votre cellulaire?