Anyone else having problems with data and internet?

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Orenda
Orenda Posts: 26 ✭✭
edited March 2022 in My Mobile

i have a gig of data with my current package which renewed yesterday. I’ve tried restarting my phone but in the last hour I haven’t been able to get online with my phone at all. Wi-Fi is turned off. The apps I’m trying to use all have cellular usage permissions. Am I missing something or are others having a problem?

Best Answer

  • Whizz
    Whizz Posts: 20,663 admin
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    Hello Orenda,

    I am sorry to hear about this situation.
    I have verified your account and your monthly data was used. 
    You can verify this from your Fizz account, My plans > usage.
    I can see that you purchased some data add-ons and you are using them.
    If by any chance you still experience any difficulties please reach our support team: https://fizz.ca/en/contact-us

    Have a good one,
    -Alex

Answers

  • Rydock
    Rydock Posts: 206 ✭✭
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    Les données mobiles sont activé sur votre cellulaire?

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