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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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number transfertI would like to transfer my number to Fizz, but I don’t have a plan right now. Is that really not p… -
Invalid IMEI errorIm unable to activate. I get this error: The IMEI you provided is incorrect We are unable to tran…
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My phone can't make or recieve callsGood afternoon, Ever since I got Internet at home via Fizz, my phone can't make or recieve calls. I…
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Pay as you go .....DATAHi all, I know that to use pay as you go you will pay: $0.25 / min $0.05 / text What about the data…
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3 Hours after activation, still shows NO SIM CARDI transferred my service from freedom mobile around 11:00 this morning. And 3 hours later, it still…
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I went over my data way too fast!I used to consistently use about 4GB of data per month and as soon as I switched to Fizz I somehow …
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Could you please remove common short code blocking on my Fizz mobile? I can't get into my bank app.Hi. I just joined up with Fizz recently, so there may be something I'm missing, but I have been una… -
can i send textos from francei'm going to traval to france and want to know if i can send and receive textos there thanx
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Visual Voicemail ironically blocking access to voicemailsMy iPhone as of yesterday PM has changed over to visual voicemail. The issue is that i'm trying to…
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Why am I unable to listen to my voicemails?My voicemail is integrated in my plan but I am unable to listen to them. Every time I press 1 to ac…
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Porting number from Fizz to new carrierHello there, I have followed the instructions in your site but have not received the SMS to confirm…
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How do I make linked calls stop?I used to volunteer for an organization and a certain 1-888 phone number is linked to my personal p…
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New voicemail requires PIN?According to Fizz website (https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail): PIN authe… -
Fizz tone signal not recognize by IVR system :(Me and my wife are with Fizz for 2 years now and still love it. My wife needs to call the IVR syste…
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unable to receive phone callsHi everyone, Apologies if this has been posted before. I have an issue whenever there's an incoming… -
I cannot call or send text messages but the state of my account is active.I tried restarting my phone, taking off my SIM card but nothing works. It’s been like that for days…
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Visual voicemail rolling out right now…?A user on Fizz's sub-reddit reported: I just checked my voicemail panel on iPhone and it seems to b…
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I cannot recieve messages from CIBC?hello do you have any idea how to solve the problem with CIBC message.
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Sim card "de-registered"Hey! It appears my sim card is no longer synchronized or something like that. My plan is up and pai…
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fizz data sim not working on pocket routers?i have a 0 min 0 text, 20g sim card, and i Huawei pocket router E5338, but its not working the sgin…
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Need to find the phone number of the last person who called this morningI still can't find the phone number of the last person who called this morning as my phone battery …
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Need to retrieve the phone number of the last person who called as my phone battery was dyingI need to retrieve the last phone number as my phone battery was dying. It is not in my recent call…
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SIM card not working.SIM card does not seem to be working. I Followed all the steps to activate phone but it does not t…
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Data is not working since July 1st 2021 in a phone plan that includes 3G dataHello, I have a Galaxy A51 phone and have been with Fizz since about March 2021 with 3G of data a m…
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No transfer authorization message receivedHi, I'm having trouble transferring my phone number from Fido to Fizz. I have done pretty much all…
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My sim card seem not to be workingMy sim card seem not to be working
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I have a Canada wide plan. Is it normal that I couldn't use my internet on my phone in Ontario?I have a Canada wide plan. Is it normal that I couldn't use my internet on my phone in Ontario?
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cancel my plan and numberI would like to cancel my plan and my number with fizz. How can I do that?
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I ordered one sim card but I received two by errors and got charged twiceordered one sim card but I received two by errors and got charged twice. One for activated yesterda…
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