Why I can’t receive gifts even tho I added add-on data?

Posts: 1 ✭✭
edited March 2022 in My Mobile

I had a plan without data because I didn’t need data anymore until now, but my family couldn’t gift me so I bought 1GB! So Why I still can’t receive data gifts even tho I added add-on data on my phone?

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In

Best Answer

  • Supreme Geek 5/5161🔥 Posts: 7,251 ✭✭
    Answer ✓

    Hi

    You need to have purchased data (at least 1 GB) in your monthly plan to receive mobile data from another Fizz user.

    You can send a data gift to:

    • Any Fizz customer who is findable in Contacts and has a data plan
    • A complete stranger, as long as they are findable and have a Fizz data plan

    You cannot send a data gift to:

    • People who are not Fizz members
    • Fizz members with no data plan
    • Fizz members who have designated themselves incognito

    source - https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

    Fyi, you can receive gifts of Data Perks with any mobile plan.

Answers

  • Supreme Geek 5/5161🔥 Posts: 7,251 ✭✭

    In other words, data from add-ons or from free upgrades do not count.

  • Supreme Geek 5/5 Posts: 1,385 ✭✭

    Data needs to be part of your plan, not add-ons or bonus data, in order to receive data gifts.

  • Posts: 545 ✭✭

    Hello @Amer, in order to receive/gift data your regular monthly plan must include at least the 1GB option. My opinion here: Fizz has it set up this way so people cannot sign up without paying for any data and then access data only through data gifts and purchased data add-ons do not apply either. My suggestion is to change your plan to include at least 1GB data/mo. and then you can access data through gifts and data Perks.

This discussion has been closed.

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In

Activity feed

    Page 1

    Top contributors

    this week

    • wenhan

      @wenhanSupreme Geek 5/5

      1197pts

    • Derr

      @DerrSupreme Geek 5/5

      1076pts

    • Oli 64JKA

      @Oli 64JKASupreme Geek 5/5

      842pts