250mb upgrade will cost me?

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Atila_ar
Atila_ar Posts: 15 ✭✭
edited March 2022 in My Mobile

So i just had an upgrade for 250mb that says will be there for each month. But is it like a gift or it’s like add-on because i don’t know if it will increase my bill amount or not .

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  • Jess_i88b6
    Jess_i88b6 Posts: 13,394 ✭✭
    edited March 2022 Answer ✓
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    Hi @Atila_ar

    it is a gift completely free, be advise you need to apply in order to be able to use it

    Each time you reach a new level in the My Rewards program, you unlock a new upgrade. An upgrade is a long-term reward that boosts your plan every month, like additional mobile data or a monthly rebate on the price of your Home Internet plan.

    To apply an upgrade on your plan:

    Since an upgrade boosts your monthly plan, your plan must include that service in the first place for that upgrade to work. Say for example you receive mobile data upgrade: your plan has to include mobile data for you to enjoy an upgrade consisting of mobile data.

    Your plan showcases more than one available slot? Take advantage of the situation and assign an upgrade to each of those slots. Say for example you have an upgrade of 250 MB of mobile data, and another of 500 MB. Once these two upgrades have been activated on your plan, you’ll get to enjoy 750 MB (250+500) of extra mobile data each month.

    1. Log into your account, and go to Overview.
    2. In the left column, click on the summary that shows your My Rewards level. You can also scroll down below your usage summary to My Rewards and click on See details.
    3. Open the tab in the lower right-hand corner.
    4. Select the upgrade and click on Apply.
    5. At that moment, you’ll see the white boxes below your plan start to move. Those are the slots where your upgrade can be applied.
      • The slots with a + sign are ready to welcome your upgrade.
      • If you select a slot where there’s already another upgrade, we’ll ask you to confirm the swap. If you accept, the new upgrade will be applied to your plan come your next payment cycle.
      • Some slots are locked and cannot welcome an upgrade yet. You’ll unlock these slots when you reach higher My Rewards levels
    6. Select the slot by clicking on it.
    7. Your upgrade will be activated on your plan at the start of your next payment cycle.
    The perks


    source: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

Answers

  • Clive_ref_code_73TF9
    Clive_ref_code_73TF9 Posts: 545 ✭✭
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    Hello @Atila_ar, Upgrades and Perks are part of the Fizz rewards program and have no additional charge. You must activate these Upgrades and Perks and they come in to effect the next billing period.

  • Matis L.
    Matis L. Posts: 84 ✭✭
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    thanks everyone!

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