voice mail not working , saying unknown number when check it.

Terry Tang

I have no plan changed. It worked before, but not working recently. Must be a bug need fix.

Whizz

Hello Jesaidc,

I am sorry for the situation encountered.
Please contact us in private so we can be able to help further and find a solution. Here you can find the ways to reach us: https://fizz.ca/en/contact-us

Have a great day!
Adelina

Mike

Here how to contact them,probably is related to the problem that we had yesterday

 

Contact fizz https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-received-it-what-do-i-do
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

DinoS

If system still say unknown after you input number manually, then it's fizz side issue for sure.

Terry Tang

Thanks all for the comments. I didnt realize this voice mail issue until early last week, which is before yesterdays' Fizz service down. I did input phone number manually many times when checking voice mail. Always replied with "unknown number". Will have to contact Fizz technical support.

Jesaidc

I have problems since I got my card, all the time it says unknown number, I can't hear my voice messages. I like their service but the fact that it doesn't solve my problems, I have to think to search another company.

I need my voice mail because Im a self employé and many People leave message and I can't do that.