I can't text out!!

Maxwellevandls
Maxwellevandls Posts: 2
edited April 29 in My Mobile

So last week I changed my number and ever since then I can't text out I can receive texts but I can't text out. And on my plan it's still saying my old number how can I fix this cuz it's really annoying

Best Answer

  • Whizz
    Whizz Posts: 14,259
    Answer ✓

    Hello Maxwellevandls,
    I am sorry for the situation encountered, 
    I have verified your account and I see that you have a phone number change in being processed. 
    I have escalated the situation to our technical team in order to investigate if this affects your ability to send text messages. 
    As soon as the issue is solved, you will receive an email from us with all the details.
    The ticket can be visible in your Fizz account> Overview.
    Thank you for your understanding and patience!
    Have a great day!
    -Eugen

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