What is going I currently have no service, but account is active ?

Drua7749

Yesterday couldn’t make calls and this morning I woke to no service? And my account is in good standing! I have no LTE it just says no service on the right top hand side of my phone! Can anyone help thank you. Very frustrating

Whizz

Hello Drua7749,
I am sorry to hear about that,
In order to help you further, please contact us in private to investigate.
You can do that from this FAQ:  https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Find the "?" bubble > click on it and choose the contact way you want.
Furthermore, you can try to restart your phone.
Also, manually select the FIZZ network. 

You can try some troubleshooting steps from this FAQ: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why

Thank you for your understanding!
Have a good one!
-Eugen