Unable to make a local call "your plan doesnt allow you to make this call"

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Simon C. 9033
Simon C. 9033 Posts: 6 ✭✭
edited July 2022 in My Mobile

Hi!

I'm at my house and since this morning I can't even call my neighbour. I get the " "your plan doesnt allow you to make this call" error I would normally get when trying to call abroad.


WTF?

Answers

  • Metalzmartz
    Metalzmartz Posts: 7 ✭✭
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    Same issue here.


    Ticket is opened, no news. And all their service says they are OK.

  • Whizz
    Whizz Posts: 19,594 admin
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    Simon C. 9033,

    I regret the situation encountered.
    Several members were unable to make/receive calls, send/receive SMS or use their mobile data on July 7, 2022. Our technical teams did their best to resolve this situation as soon as possible.
    On the same day, the situation was resolved in a short time.
    We apologize for any inconvenience caused. We thank you for your patience and understanding.
    We are always at your disposal for any further information.
    More details on the link: https://fizz.ca/en/support
    I wish you a good day.


    -Ionut


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