I have reached the maximum number of attempts.
What can I do???
Best Answer
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Hi,
you'll have to contact Fizz’s support team directly to resolve this situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:
-By private message on Facebook/Messenger: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Answers
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Hello namarquezdo,
I am sorry for the situation encountered,
The best way to solve the issue is to contact our customer support team in private. Not here on the forum.
Also, I can see that you followed the steps Dapfizzer sent you and you reached us.
Thank you for your implication Dapfizzer.
From what I can see, we have invited you to reach us on chat for further verifications.
To contact us via chat, you can go to this link, click on the "?" bubble, and choose the chat option: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Thank you for your understanding!
Have a great day!
-Eugen
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