Mobile connection issue

NathE
NathE Posts: 2 ✭✭
edited August 2022 in My Mobile

Hi,


I'm in Quebec, french Canada, and enable to join any one by phone or text for several hours. Not able either to join the Fizz chat.

How could I manage it?


Thanks!

Best Answer

  • Whizz
    Whizz Posts: 23,050 admin
    Answer ✓

    Hello NathE,

    Thanks for reaching out.
    I am sorry for the situation encountered. I have verified your account and I see your mobile plan is active. 

    In order to make further verification, and find a solution together, please contact us in private: https://fizz.ca/en/contact-us

    Thank you, and have a nice day!
    -Adelina

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