I did not get my simcard and it says it was delivered ..

JoseRobertoP

I requested a sim card and paid for it... the Planete Courrier left by a door , no signature , nothing and now i have no simcard... I need replacement ASAP

PF_Ref_D2U9A

https://forum.fizz.ca/en/discussion/2634332/i-did-not-get-my-simcard-and-it-says-it-was-delivered

Hi

You can confirm the order history on your Fizz account.

If delivery is confirmed on your account and you have not received the SIM card, you will need to order another card and contact Fizz to be reimbursed for the missing SIM card.

You may also buy it from a participating store: https://fizz.ca/en/sim-card

Once you've activated your plan, you can contact Fizz customer service and they'll refund you for the missing card.

You can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.