Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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US service with 2 phonesHi Fizz. My wife and I have 2 phones with Fizz, we plan to activate the US plan shortly. Why? We ar… -
La page "ajouter un mode de paiement" ne s'ouvre pas.Je tente de modifier mon mode de paiement en ajoutant une carte de crédit, et en supprimant la cart…
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voLTE Sim Card Update - Bonus DataHi, I remember when I signed up to get a new sim card for the voLTE update, it was mentioned that a…
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Any update on EsimHey, I’m kind of very interested getting an Apple Watch and it seems that it needs to be on the sam…
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eSIM coming to Fizz??I have read threads that go back to February 22 discussing the lack of eSIM capability. I really wa… -
refund simHello I ordered new sim on sep.19 but I haven't gotten yet. I already sent the message to delivery …
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VoLTE in USAnybody in the US testing if VoLTE works ? Please update here.
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5x1GB Perks disappeared!I received 5x1GB perks last month when I received the new free SIM card that will support their new…
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Is it possible to transfer my old phone number if i have close my account since 2 monthIs it possible to transfer my old phone number to Fizz if i have close my account since 2 month fro…
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Transfer a number after activationHi Fizz, how can I transfer my phone number to my Fizz account after activation? When I activated m…
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Can a used Fizz sim card be used for a new account?Is it possible to buy a used sim card to open a new Fizz Mobile Plan? -
SIMI order the SIM card as requested and I do not see it in my order and didn't received it
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My card was stolen then i cancelled it. Now i have changed my card. How do reactivate my account?My card was stolen then i cancelled it. Now i have changed my card. How do reactivate my account?
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Hello, I bought 60 min international calls for my fizz, but I cannot make calls?Hello, I bought 60 min international calls for my fizz, but I cannot make calls?
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New VoLTE cardI have not received my new VoLTE card yet. It may be partly my fault because I moved to new address…
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Travelling around the World and understanding Fizz’s capabilitiesI am soon to leave for a ~2 years trip around the world (not USA) and i would like to be able to re…
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how can i transfer my number from virgin to fizz?Hi, how can i transfer my number from virgin to fizz? I can't find the link to do that. Help. Thank…
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Cellular data cut off when I still have dataHas anyone ever had their data turned off when there is still data available? As soon as I use up t…
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sim activationHello everyone Following the instructions on the fizz site I begun my sim card activation and recei…
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Fizz call drops following 3 beepsI've encountered this problem in the past and now it's back.. Call time 12 minutes 1 second, three …
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Losing connectionI am getting three beeps and I lose phone connection. Help please.
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what’s up fizz, no service yesterday, no service todaywhat’s up fizz, no service yesterday, no service today
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Why can't I change my mobile plan?Today is September 22nd. My next billing cycle starts on September 26th. I want to change my plan f…
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Bug in the change of my mobile planThere's some bugs today around my new plan and cycle : I changed data from 1 Go to 5 Go, I still ha…
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