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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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ajout acheté et disparuBonjour J'avais acheté un credit /ajout. Je ne l'ai pas encore utilisé et il n'était pas écrit s'il…
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Sim cardSince yesterday, my phone is not detecting my SIM card?
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My phone suddenly refuses to connect calls to a number that used to work?My phone today started refusing to connect calls to a medical clinic in a nearby town (which I have…
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Can we make international calls to Tunisia using a Fizz mobile and what are the rates?I am not able to find this information in the add-ons section.
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International calls doesn't workHello, When I call Mexico, I get a voice error "Your current plan does not allow us to complet…
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I want to cancel my plan and get refundedHow do I do this and how do I speak with an actual human being ... I put credits in and I want to r…
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How is data usage allocated?Helping my friends again, they have Rollover data and Perks and it's being used up in what appears …
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No UK add-on?I tried to get a UK add-on, but when selecting United Kingdom, the rates are not displayed, and the…
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Can another person use my router but new fizz account?Hi I am moving but I am leaving my router to the tenant m. Can they use it on a new fizz account? I…
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Can I pass my telephone number to another person and them, this person continue to pay?Can I pass my telephone number to another person and them, this person continue to pay?
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A bunch of questions before I switch..I'm currently using an unlocked Oneplus 6 with a carrier that starts with Koo and ends in Do. I'd l…
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Bought add-on for international calls that I didn't useI bought an add for calls to USA that I didn't use. How do I get a refund?
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Activation problem that took more than a month and nothing.Hi. It's been more than a month that I have this "Activation pending" problem and it real…
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mmshi can i send picture texts with fizz?
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I ordered my sim card on 3rd Jan. But it still doesn't comeWhere should I ask and solve this problem?
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Wrong Data usage on activation dayHello everyone, A few moments after activating my SIM card and completing my phone number transfer …
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30gb promoHow long does it take to acquire the 30gb after phone purchase? It’s been 7 weeks and still no sign…
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roaming in coverage zoneI was outside the coverage zone last week, but now I'm already inside the coverage zone for over a …
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Is call forward to my VOIP Service (local number) a problem for fizz?My call forward settings work when forwarding to another fizz number, but not to my VOIP Service wi…
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[Iphone] Voicemail works via holding "1" but not showing on visual voicemailHello fizzers, I have the visual voicemail plan added (2$/month) and my voicemail works fine the tr…
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Voicemail not activated but showing a notificationHello, I haven't activated my voicemail, but i received a phone-call and I have a red dot showing I…
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How to add Visual Voicemail right away?Hi, I just subscribed to Fizz and I didn't know that the Visual Voicemail was required in order to …
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Data rollover?Just ordered my sim, I read somewhere that the unused data can be rolled over on the foollowing mon…
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eric paquincan i activate the sim cards 24h a day?
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activation code is associated with another accountI have an old fizz sim which i want to reuse with new account, getting an error that it is associat…
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How to earn more points in fizz?How to earn more points in fizz?
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SIM card deliveryI ordered my SIM card about a week ago, and the estimated delivery date is Jan 5. I am a bit concer…
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Unable to receive Amazon security approval notification on cell phoneThe 2FA was working last time around 2020-08-09
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cancel mobile planei just cancel my plan and they just charge me for next month is this normal?
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Enter network unlock code - How do I activate a different phone?I am trying to activate a different phone. When I insert my sim card into my other Samsung phone, …
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