Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why is my LTE not working?Hi! I can’t use my LTE since a couple of days and I don’t understand why. -
Travel Add-on for Asia price hike?Why did the travel add-ons for Asia jump so much? My son is travelling in South Korea and his first… -
My friend cannot receive gifted data I send. she has monthly data plan.My friend cannot receive gifted data I send. she has monthly data plan, her setting is not in inc… -
I’m fizz member and I would like to know if you can give me 20 gigs for the same price that I’m payiI’m a fizz member and I would like to know if you can give me 20 gigs for the same price that I’m p…
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Is it roaming or long distance when in contact with Canada from abroad?Hi, I have a Canada coverage plan with Fizz. When I'm abroad, are calls/texts to and from Canadian …
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What is the voicemail number for Fizz? The number got erased when I switched phone...I have 9 messages and when I press one it says to setup voicemail but there is no phone number and … -
Service in United States?Hello, I want to ensure that my cellphone will function in the United States. I have the United Sta…
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1 month free perkI got a 1 month cell free on my next cycle bill. The question is: the 1 month free has to be identi…
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Activation pendinghello, I created my plan yesterday with a new sim card, confirmed the email and activation is still…
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US service with 2 phonesHi Fizz. My wife and I have 2 phones with Fizz, we plan to activate the US plan shortly. Why? We ar…
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La page "ajouter un mode de paiement" ne s'ouvre pas.Je tente de modifier mon mode de paiement en ajoutant une carte de crédit, et en supprimant la cart…
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voLTE Sim Card Update - Bonus DataHi, I remember when I signed up to get a new sim card for the voLTE update, it was mentioned that a…
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Any update on EsimHey, I’m kind of very interested getting an Apple Watch and it seems that it needs to be on the sam…
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eSIM coming to Fizz??I have read threads that go back to February 22 discussing the lack of eSIM capability. I really wa… -
refund simHello I ordered new sim on sep.19 but I haven't gotten yet. I already sent the message to delivery …
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VoLTE in USAnybody in the US testing if VoLTE works ? Please update here.
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5x1GB Perks disappeared!I received 5x1GB perks last month when I received the new free SIM card that will support their new…
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Is it possible to transfer my old phone number if i have close my account since 2 monthIs it possible to transfer my old phone number to Fizz if i have close my account since 2 month fro…
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Transfer a number after activationHi Fizz, how can I transfer my phone number to my Fizz account after activation? When I activated m…
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Can a used Fizz sim card be used for a new account?Is it possible to buy a used sim card to open a new Fizz Mobile Plan? -
SIMI order the SIM card as requested and I do not see it in my order and didn't received it
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My card was stolen then i cancelled it. Now i have changed my card. How do reactivate my account?My card was stolen then i cancelled it. Now i have changed my card. How do reactivate my account?
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Hello, I bought 60 min international calls for my fizz, but I cannot make calls?Hello, I bought 60 min international calls for my fizz, but I cannot make calls?
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New VoLTE cardI have not received my new VoLTE card yet. It may be partly my fault because I moved to new address…
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