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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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QuestionGood morning. For three months I have been requesting a telephone line. I couldn't change my phone … -
LTE not workingHi, My mobile network is currently not working and it's been like that since this afternoon. I trie…
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SIM card order, but not in the historyGot the confirmation that my SIM cards were ordered, been more then a week, but nothing received. …
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My data is not working why?My data is not working since 5 days ago
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Switch your SIM card and 5 GB are yoursHi guys! In August I got a message from FIZ with offer to change my sim card for a new VOLTE one. T…
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I added usa andI added USA and I cannot get through to my person.It says your call cannot go through please call a…
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(Travel) I can't tedt even if I have funds in my account...Heya, I'm currently travelling in Europe and I decided to add 2 $ to my account so I could text my …
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Iphone 14 pro pre-orderI want to know when the iphone 14 pro phone will be available on the website? Other operators like …
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Replacement SimCardsI ordered 2 simcards August 24th, and still not have received them I also tried the chat via MSN, b…
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I cannot add a new payment methodHi, My credit card expired so I need to update my payment method but I cannot. It's the third time…
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Haven't received voLTE sim cardHi There: I ordered 2 new sim cards back in late Aug (22nd) and I still haven't received them. Are …
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International text messagesI am unable to receive international text messages. Is there a way to activate or buy add ons in or…
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I'm not able to transfer my number to Koodo, says Fizz is asking for 12 digit account numberHi there, trying to switch to Koodo and I used my IMEI initially however Fizz is claiming that it's…
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VoLTE Sim CardsHello, i have received an email from Fizz asking me to upgrade my Sim cards to the new VoLTE ones. …
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Problems with activating the SIM cardHello, I am trying to activate my sim card and transfer my old phone number. However, my old phone …
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trying to set up a payment but connection doesn't worktrying to set up a payment but connection doesn't work
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Fizz SIM card deliveryHello, it will be 3 weeks tomorrow since I ordered my FREE VoLTE compatible SIM card and I don’t ha…
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Ticket 19**** how do I contact fizz support to switch my SIM card?Received email to contact to switch SIM card on my phone
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I want to chat with a real human at Fizz to solve a problem that the forum doesn't solve.I want to chat with a real human at Fizz to solve a problem that the forum doesn't solve. Fizz says…
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Why do I need an add-on for a 1-800 number?Why do I need an add-on to make a 1-800 number? How do I know how much of an add-on I need? Does …
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I want to contact supportMy line was paid on the 13th of September and my line never reactivated. When I check my account I …
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Ordered free VoLTE compatible SIM card, but hasn't shown upOrdered it over 3 weeks ago and hasn't arrived in the mailbox. How to confirm it was sent or get ne…
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voice message via text messagesHi all,.. I'm new here,.. I was receiving my voice messages to my texto ...not written..but like a…
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Did not reveive free VoLTE sim cards for my phones its been over 2 weeks.Did not receive free VoLTE sim cards for my phones its been over 2 weeks.... what should i do?
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