Did anyone receive their voLTE sim card ordered in August?

Esclodev

Hi everyone,

I ordered my voLTE sim card August 17 I didn't receive it yet, I was wondering for the ones who ordered in the same timeframe if they received it?

Whizz

Hello @Esclodev ,

Thank you for being part of the Fizz community!
You have our apologies for the delay in delivering your Free VoLTE SIMs. I verified in our end and the order is set properly so you will receive them.
In the meantime, do not worry about having the non VoLTE SIMs. At the moment old SIMs and VoLTE SIMs will work exactly the same until Fizz will release the VoLTE services and they won't stop working until you receive the new ones and make the swap.
You can find more information about VoLTE from this FAQ: https://fizz.ca/en/faq/why-volte-important
I am counting on your understanding and wish you a great day,

-Georgian

Alexsolo

https://forum.fizz.ca/en/discussion/2637828/did-anyone-receive-their-volte-sim-card-ordered-in-august

I have not, there are delays in the delivery of VoLTE SIM cards.

heythere

i did receive it a few days after ordering it in august…

Mataze

Hi, the delivery times for the new SIM card - VoLte offered free of charge by Fizz are longer than expected. But since the VoLte service is not yet active, this is not urgent.

It was was expected to be within 2 weeks, but unfortunately it's not and usually takes longer.

From what I remember, mine took 6 weeks.

https://fizz.ca/en/faq/why-volte-important

Check in your account at Settings/Transaction history/all transactions, you can see a $0.00 invoice that confirms that your order has been placed. We have to wait a little longer.